Carrier · Air Conditioners & Heat Pumps
This code signifies that an attempt for the PCM (Processor Control Module) to reprogram itself was unsuccessful. If this message is not recent, a subsequent reprogramming attempt might have succeeded automatically.
Click steps to track your progress.
Check the current PCM software version using your Infinity Control thermostat or the Carrier Service Tech App.
Compare your current software version with the latest available software release for your unit.
If the PCM software is not the most current, attempt to reprogram the PCM manually using the Infinity Control or the Carrier Service Tech App.
If reprogramming fails repeatedly, contact a qualified service technician.