Carrier · Air Conditioners & Heat Pumps
The system has detected that the incoming line voltage has dropped below 180V AC RMS at any time, or below 185V AC RMS for more than 5 seconds. The unit will not operate or will shut down to protect components. This fault clears when voltage rises above 187V.
Click steps to track your progress.
Check for the fault clearing automatically when line voltage increases above 187V.
Ensure all line voltage connections at the terminal block are tight.
If connections are tight and voltage remains low, contact your local power utility.
If the PCM board or transformer was recently replaced, recalibrate line voltage using the service app (technician step).