Carrier · Air Conditioners & Heat Pumps
This fault indicates that the microcontroller on the installed PCM (Processor Control Module) board is an older version than required. Boards with this fault should not be used in operation.
Click steps to track your progress.
Identify the PCM board installed in your Carrier unit.
This board is considered old and should not be used in the field.
Contact Carrier support or your installer for a warranty replacement of the PCM board.
Ensure the replacement PCM board has the most current software version.