CodeRegistry
Brands
  1. Home
  2. Carrier
  3. Air Conditioners & Heat Pumps
  4. 25-24
About·Privacy·Terms

CodeRegistry — Your global library for technical solutions.

For your safety: always follow the equipment manufacturer’s official manuals. CodeRegistry is an independent help site and is not affiliated with the brands listed here.

25-24

Code 25-24 Model Plug Changed - Model plug is different from previously stored value.

Carrier · Air Conditioners & Heat Pumps

What does 25-24 mean?

This code indicates that the model plug currently installed is different from the one the system previously recognized. It will set when the equipment is powered on with a different valid model plug, or if the plug is changed while the unit is operating.

Common Causes

  • Intentional model plug change.
  • Unintentional model plug change during operation.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    If the model plug change was intentional, no action is required; the code will clear after the unit's power is cycled.

  2. 2

    If the model plug change was unintentional, turn off the power to the equipment.

  3. 3

    Install the correct model plug for your system based on its specifications.

  4. 4

    Reapply power to the equipment to clear the code and resume normal operation.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

14-94Code 14-94 Line Voltage Low — Incoming voltage is too low15-94Code 15-94 Line Voltage High — Incoming voltage is too high17-06Code 17-06 Lost BTM Communication — Bluetooth module not communicating with control board
Source: Carrier Air Conditioners & Heat Pumps
Open Manual (Page 16)Search more codes in this manual