Beko Washing Machines
155 fault codes documented
Pressing 2nd and 4th auxiliary functions for 3 sec - Activates Child-proof lock
Holding down the 2nd and 4th auxiliary function buttons for approximately 3 seconds activates the child-proof lock. The display will show 'C:on' to confirm activation.
Pressing 2nd and 4th auxiliary functions for 3 sec - Deactivates Child-proof lock
Holding down the 2nd and 4th auxiliary function buttons for about 3 seconds deactivates the child-proof lock. The display will show 'C:OFF' to confirm deactivation.
3 flashes — Setting change not suitable for current programme step
The relevant indicator lights will flash 3 times if you try to change settings like auxiliary functions, speed, or temperature, but the change is not compatible with the current stage of the programme.
Bluetooth symbol flashing — Trying to connect
The flashing Bluetooth symbol on the display means the product is attempting to establish a connection. This is usually temporary.
Bluetooth symbol off — Not connected
When the Bluetooth symbol is off, the washing machine is not currently connected via Bluetooth. Remote control functions will not be available.
C:OFF displayed - Child-proof lock is deactivated
The display shows 'C:OFF' indicating that the child-proof lock feature is now deactivated. You can now make changes to the program settings.
C:OFF label - Child lock is deactivated
The 'C:OFF' message confirms that the child lock feature has been turned off.
C:on displayed - Child-proof lock is activated
The display shows 'C:on' indicating that the child-proof lock feature is active. This prevents any changes to the running program. The machine can still be turned on and off.
C:on label - Child lock is activated
The 'C:on' message on the display means the child lock is active. This prevents changes to the running program.
Child Lock Enabled LED flashes 3 times
This indicates that the Child Lock is active and the Programme Selection knob has been rotated. The machine will not allow program changes while the Child Lock is on.
Child Lock Enabled LED is on
This light indicates that the Child Lock function is active. This prevents children from tampering with the machine or changing settings.
Child Lock Enabled LED flashes 3 times
This indicates the Child Lock is active and the Programme Selection knob has been rotated. Changes to programmes or speed are not allowed.
Child Lock LED flashes while activating/deactivating
The LED flashes for 3 seconds while you are pressing and holding the buttons to activate or deactivate the Child Lock.
Child Lock remains active after power loss
The Child Lock setting is retained even if the machine loses power or is unplugged.
Unpleasant smell on clothes
Odours and bacteria can form in the drum from frequent washing at low temperatures or short programmes.
Clothes color has faded
Fading can occur due to overloading or exposing detergents to excessive temperatures or humidity.
Colour of the clothes faded
Fading can occur if the machine is overloaded, if detergent is damp, or if a higher temperature than necessary was selected.
Clothes color faded
Color fading can occur if the machine is overloaded, if detergent is damp, or if a high temperature is selected. Improper detergent storage can also be a factor.
Detergent residue in the detergent drawer
Residue can be caused by detergent being put in a wet drawer, getting damp, low water pressure, blocked compartment holes, or faulty drawer valves.
Detergent residue in drawer
Residue can form if the drawer is wet, detergent has gotten damp, water pressure is low, or holes in the compartment are blocked. Mixing detergent with softener can also be an issue.
Detergent residue in the drawer
Residue can be caused by damp detergent, blocked holes in the drawer, or mixing detergent with softener.
Door LED is off — Door not locked
The door LED indicates if the washing machine door is properly locked. If the LED is off, the door is not securely closed.
Door LED is on — Door is locked and ready to start
When the door is properly closed and locked, the Door LED will illuminate. This indicates that the washing machine has registered the door is secure and it is safe to begin a wash cycle.
Loading door light flashing
The loading door light flashes when the machine is paused, indicating it is checking the water level. The door will unlock when the water level is suitable.
Door Locked Symbol flashing - Door is locked but not yet safe to open
The Door Locked Symbol flashes to indicate that the loading door is currently locked. Do not force the door open while this symbol is flashing. It will fade out when the door is safe to open.
Door Locked Symbol solid - Door is securely locked
A solid Door Locked Symbol means the loading door is properly locked and secured. This is a normal status indicator during the wash cycle.
E5 — Pump filter clogged
The washing machine is indicating that the pump filter may be blocked. This can prevent proper draining of water.
E8 — Water intake issue
This error suggests the machine is not taking in enough water. Several factors could be causing this.
E12 — Water inside the machine
This error indicates there might be water inside or under the machine. Check for leaks.
E17 — Excessive foam detected
Too much foam has been created during the wash cycle. This can be caused by using too much detergent or the wrong type of detergent.
E18 — Spin cycle imbalance
The spin cycle could not be initiated because the laundry inside the machine is not balanced. This can happen with small or unevenly distributed loads.
E27 — Drain hose issue
This code relates to the machine's drain hose. Check its connection and position.
E29 — Self-protection mode activated
The machine has entered a self-protection mode due to issues with the power supply or water pressure. The current program has been stopped.
E84 — BLE connection error
The washing machine is unable to establish a Bluetooth (BLE) connection. This affects the remote control features.
Economy Symbol lit - Energy-saving program or temperature selected
The Economy Symbol lights up when an energy-saving program or a lower temperature selection has been made. This indicates that the machine is operating with reduced power consumption.
End / Cancel light flashing continuously
This indicates that the current programme has been cancelled.
End and Anti-crease+ LEDs on — Anti-crease function active
If the 'Anti-crease+' auxiliary function is selected, both the 'End' LED and the 'Anti-crease+' LED will stay lit while this specific step is running.
End and Anti-crease+ LEDs on — Anti-crease+ function active
When the 'Anti-crease+' function is selected and active during a programme step, both the 'End' LED and the 'Anti-crease+' LED will be illuminated simultaneously.
End LED is on
The 'End' LED indicates that the washing program has finished. The machine is ready for you to unload the laundry.
Err — Safety algorithm activated
This message indicates the washing machine's safety system has been activated. The machine may be running a diagnostic check.
Loading door cannot be closed
The loading door may be difficult to close if the machine is overloaded with laundry. It can also be due to a fault in the door latch mechanism.
Error F01 - Motor or drum blocked
This error code indicates a problem with the motor or that the drum is blocked. The machine may have stopped mid-cycle.
Error F03 - Water drainage issue
This code signifies that the machine is unable to drain water properly. This can be due to a blockage or a fault in the draining system.
Error F05 - Water inlet issue
This error code indicates a problem with the water supply or the machine's ability to take in water. This could be due to low pressure or a blocked inlet filter.
Error F07 - Motor fault
This error code points to a problem with the washing machine's motor. The machine may stop running or display this error.
Error F11 - Heating element fault
This error indicates a problem with the water heating system. The machine may not heat the water to the selected temperature.
Error F12 - Control board communication issue
This error suggests a communication problem between the control board and other components of the machine. This can lead to various malfunctions.
Error F15 - Communication error
This error message suggests a communication issue between different components of the washing machine. This can stop the machine from functioning correctly.
Error F21 - Drainage system fault
This error code indicates an issue with the machine's ability to drain water. It could be a blockage or a malfunction in the drainage system.
Error F23 - Water level sensor fault
This error indicates that the water level sensor is not functioning correctly, which can affect how the machine fills and drains.
Excessive foam detected, timer may stop
Too much detergent or certain fabric types can create excessive foam. The machine's foam absorption system may activate, causing the timer to pause.
Excessive foam detected — Foam reduction system activated
If too much detergent is used, the machine may detect excessive foam. The automatic foam absorption system will activate, which can extend the washing time or affect spinning.
Washing time extended due to excessive foam
Too much detergent can create excessive foam. The machine's foam absorption system may activate, extending the washing time. This can also affect spinning.
F1 displayed - Prewash function selected
The F1 symbol indicates that the prewash function has been activated for the current wash cycle. This is useful for heavily soiled laundry.
F1 symbol displayed - Prewash function selected
The F1 symbol indicates that the prewash function has been activated for the current wash cycle. This is beneficial for heavily soiled laundry.
F2 displayed - Quicker Wash function selected
The F2 symbol appears on the display when the 'Quicker Wash' function is active. This function reduces the overall wash time, suitable for smaller loads or lightly soiled items.
F2 symbol lights up - Quicker Wash function is active
When the 'Quicker Wash' function is selected, the F2 symbol will light up on the display. This function shortens the wash time and is suitable for smaller loads or lightly soiled laundry.
F3 displayed - Extra Rinse function selected
The F3 symbol indicates that the 'Extra Rinse' function has been activated. This means the machine will perform additional rinsing with more water, beneficial for sensitive skin or heavily soaped loads.
F3 symbol lights up - Extra Rinse function is active
The F3 symbol appears on the display when the 'Extra Rinse' function has been activated. This ensures clothes are rinsed thoroughly with extra water.
F4 displayed - Anti-Crease function selected
The F4 symbol means the 'Anti-Crease' function is active. This function reduces drum movements and limits spin speed to minimize clothes creasing, especially for delicate items. It also increases the water level during the wash.
F4 symbol lights up - Anti-Crease function is active
The F4 symbol illuminates when the 'Anti-Crease' function is selected. This function reduces creasing by limiting spin speed and drum movement, ideal for delicate items.
Flashing End/Cancel light — Delayed end time cancelled
The End/Cancel light flashes to show that you have cancelled the delayed end time function. You can now select a new programme or set a new delayed end time.
Foam is overflowing from the detergent drawer
This issue is usually caused by using too much detergent or a problem with the valves or detergent dispenser.
Foam overflowing from the detergent drawer
This is usually caused by using too much detergent.
Setting change not allowed, light flashes 3 times
This occurs if you try to change a setting that is not compatible with the current programme step.
Machine not proceeding to spin due to Rinse Hold or unbalanced load
If the machine doesn't reach the spinning step, it could be because Rinse Hold is active, or the load is unbalanced, triggering the automatic unbalanced load detection system.
Washing takes longer due to cold water
In cold weather, the time taken to heat the water increases, which can lengthen the overall washing cycle.
It does not rinse well
Poor rinsing can be due to inappropriate detergent amount, brand, or storage, detergent in the wrong compartment, or a clogged pump filter/drain hose.
Laundry is not rinsing properly
Poor rinsing can result from incorrect detergent usage, wrong compartment use, or clogged filters.
Laundry became stiff after washing
Stiff laundry can result from insufficient detergent, especially with hard water, or detergent being placed in the wrong compartment.
Laundry is stiff after washing
Using too little detergent, especially with hard water, can cause stiffness over time.
Laundry does not smell like softener
This may happen if detergent is in the wrong compartment or mixed with softener, or if the softener dispenser is dirty.
Softener scent not noticeable
This can happen if detergent is put in the wrong compartment or mixed with softener.
Laundry remains wet at the end of the programme
If laundry is not evenly distributed or if excessive foam has occurred, the machine may not switch to the spinning step.
Laundry is wet at the end of the programme
Excessive foam can activate the automatic foam absorption system, preventing the machine from reaching the spin cycle.
Laundry is gray after washing
Washing at low temperatures for extended periods or using insufficient detergent with hard water can cause soil to build up on clothes, leading to a gray appearance over time.
Loading door cannot be opened — Door locked
The loading door may not open immediately after a cycle, or if the water level is still too high. There are several reasons this might occur.
Loading door cannot be opened — Check error solutions
If the loading door does not open after a cycle, you should refer to the troubleshooting section for specific solutions.
Loading door cannot be opened — Door lock issue
The loading door cannot be opened. This usually happens because the door lock remains engaged after a program finishes, or if an error occurs.
Loading door cannot be opened
The door lock is activated due to water level, heating, or child lock. It will deactivate after the programme completes or after a short time.
Loading door flashing — Door is locked due to water level
The loading door light flashes when the machine is paused, indicating the door is locked because the water level is too high. The door will unlock automatically when the water level is safe.
Loading door light flashing — Machine paused, door locked due to water level
The loading door light flashes when the machine is paused. This indicates the door is locked because the water level is too high to safely open the door.
Loading door light flashes in Pause mode
This light flashes when the machine is paused to indicate it is checking the water level before allowing the door to be opened.
Machine does not drain water
This problem occurs if the drain hose is blocked or twisted, or if the pump filter is clogged. The machine will not be able to discharge water.
Machine not draining water
This is usually caused by a clogged or twisted drain hose, a clogged pump filter, or a hard substance in the pump filter.
Machine will not spin if water is not drained
The machine requires proper water drainage before it can begin the spinning cycle.
Machine enters standby or does not take in water
The machine might enter standby mode or fail to take in water if the tap is off, the inlet hose is bent, the inlet filter is clogged, or the door is open.
Machine stopped shortly after starting
The machine may have stopped temporarily due to low voltage or if the drain hose is not at an adequate height.
Machine vibrates or makes noise
Excessive vibration or noise can occur if the machine is not standing level, if transportation bolts were not removed, or if the load is unbalanced or too large/small.
Machine vibrates or is noisy
This can be due to the machine not being balanced, transportation bolts not being removed, or an incorrect load size.
Machine will not start — Door not closed properly
For safety reasons, the washing machine will not begin a cycle if the door is not fully closed and locked. The door remains locked until the program finishes and the door LED is off.
No water can be seen during washing — Water level appears low
You might not see water in the drum during the wash cycle. This is normal as water may be present in parts of the machine not visible, or the load size may mean less visible water is needed.
No water can be seen in the product during washing — Normal operation
It is normal for water not to be visible during certain parts of the wash cycle, as it may be in the lower, unseen parts of the drum.
Washing cycle extended for better rinsing
The machine may increase the amount of rinse water or add an extra rinse cycle to ensure good rinsing results.
Oily stains on laundry
Regular drum cleaning is important to prevent oily stains.
Product directly drains the water it takes in — Incorrect drain hose height
The machine is taking in water but immediately draining it. This usually happens if the drain hose is not positioned at the correct height.
Product directly drains water it takes in — Continuous draining
The machine takes in water but immediately drains it out. This usually indicates an issue with the drain hose installation height.
Product does not drain water — Water remaining in the drum
The machine is failing to empty water. This is usually due to a blockage or twist in the drain hose or the pump filter.
Product does not switch to spinning step — Spin phase skipped
The machine may not proceed to the spinning phase if there is an unbalanced load, insufficient water drainage, or if excessive foam has been detected.
Product does not take water in — No water entering the machine
The washing machine isn't filling with water. Check the main water tap, the inlet hose, and the filter for any obstructions.
Product stopped shortly after programme started — Temporary stop due to low voltage
The machine may stop temporarily shortly after starting if the voltage in your home drops too low. It should resume once the voltage returns to normal.
Product vibrates or makes noise — Installation or load issue
Excessive vibration or noise can occur if the machine is not level, if transport bolts are still in place, or if the load is too small, too large, or unbalanced.
Program Indicator Symbols - Shows current stage of the wash cycle
These symbols illustrate the different stages of the washing process, such as pre-wash, main wash, rinse, softener, and spin.
Programme cannot be started or selected
This can happen if the machine has switched to a self-protection mode due to supply issues like voltage or water pressure, or if the Start/Pause/Cancel button was not pressed.
Programme won't start or select
The machine may have entered a self-protection mode due to issues with power supply, voltage, or water pressure.
Programme does not start after closing the door
The program may not start if the Start/Pause/Cancel button was not pressed, or if the door is difficult to close due to overloading.
Programme won't start after closing door
The start/pause button may not have been pressed, or the door may not be closed properly due to overloading.
Programme time does not countdown
The timer may stop counting down if the machine is waiting for adequate water intake, or if it is heating the water to the selected temperature. It can also stop during spinning if the load is unbalanced.
Programme time does not countdown — Timer paused
The timer display may stop counting down during certain phases like water intake, heating, or if the machine detects an unbalanced load.
Programmes do not start after loading door is closed — Start/Pause not pressed or door issue
A selected programme may not begin if the Start/Pause button hasn't been pressed, or if the door is difficult to close due to overloading.
Remaining Time Indicator showing time - Program duration displayed
The display shows the estimated time remaining for the current program to complete. This time is shown in hours and minutes, for example, '01:30'.
Remote Start button warning sound - Remote function cannot be turned on
You hear a warning sound when pressing the Remote Start button, indicating the function cannot be activated. This usually happens if Bluetooth is off or the door is open.
Spin correction activated - Load is unbalanced
This indicates the machine's automatic system has detected an unbalanced load during the spin cycle and has adjusted or stopped spinning to prevent damage.
Spin Speed Indicator - Current spin speed displayed
The Spin Speed Indicator shows the selected spin speed for the current program. It typically displays the speed in revolutions per minute (rpm).
Spin Speed Indicator showing " " — Rinse hold selected
The Rinse Hold symbol (often represented by three wavy lines or similar) on the Spin Speed Indicator means the 'Rinse Hold' function is active. The laundry will remain in the final rinse water without spinning.
Spin Speed Indicator showing "-" — No spin selected
The '-' symbol on the Spin Speed Indicator means that the 'No Spin' function has been selected. The machine will drain the water but will not spin the laundry at the end of the cycle.
Spin Symbol - Spin cycle is active or selected
The Spin Symbol indicates that the washing machine is performing a spin cycle or that a spin cycle has been selected as part of the program. It shows the current spin speed.
Stains remain on laundry, or clothes are not whitened
This can be due to insufficient detergent, overloading, or using the wrong programme or detergent type.
Standby Symbol - Machine is in standby mode
The Standby Symbol indicates that the washing machine is in standby mode. This occurs after a program has finished or if the 'Start/Pause/Cancel' button is pressed momentarily.
Start Symbol - Program is running
The Start Symbol indicates that a wash program has begun and is currently in progress. The symbol will fade out when the machine is in standby or paused.
Temperature Indicator showing temperature - Current wash temperature displayed
The Temperature Indicator shows the selected or recommended wash temperature for the current program. It displays the temperature in Celsius.
Temperature Indicator showing "-" — Cold wash selected
The '-' symbol on the Temperature Indicator signifies that a cold water wash has been selected. This is the lowest temperature setting available.
Machine in standby or not taking water
This can be due to the tap being off, a bent inlet hose, a clogged inlet filter, or the door being open.
Machine does not switch to spinning step because water has not drained
The machine cannot enter the spinning phase if there is still water in the drum. This could be due to a clogged filter or drain hose.
The product does not drain water — Drainage issue
The machine is not emptying water. This could be due to a blocked drain hose or a clogged pump filter.
The product does not take water in — No water supply
The washing machine is not filling with water. Check that the tap is on, the hose is not kinked, and the filter is clean.
Water leaking from the bottom
Water may leak if the drain hose is clogged/twisted, the pump filter is clogged, or transportation bolts were not removed.
Machine does not switch to spinning step due to unbalanced load
The machine will not spin if the load is unevenly distributed in the drum to prevent damage. The automatic unbalanced load detection system may activate.
Time Delaying Symbol - Delay start function is active
This symbol appears when the time delay function has been activated, indicating the program will start after a set period.
Timer indicator will not countdown — Programme paused or waiting for conditions
The timer display may stop counting down during certain phases like water intake, heating, or spinning if the machine is waiting for sufficient water, temperature, or if an unbalanced load is detected.
Timer paused during water heating
The timer indicator will pause until the water reaches the selected temperature.
Timer paused during spinning
The timer may pause if the load is unbalanced during the spinning phase.
Timer paused during water intake
The timer will not count down until the machine has taken in enough water. This ensures proper washing quality.
Too much foam forms in the machine
Excessive foam can be caused by using improper detergents, too much detergent, poorly stored detergent, or textured fabrics like tulle.
Excessive foam in the machine
Using the wrong type or amount of detergent, or storing detergent improperly, can cause excessive foam.
Machine does not switch to spinning due to unbalanced load
The machine prevents damage by not spinning if the laundry is unevenly distributed in the drum.
Washing takes longer due to low voltage
Washing time is extended to compensate for low supply voltage, preventing poor washing results.
Warning sound when pressing Remote Control button — Remote Start unavailable
You will hear a warning sound if the Remote Start function cannot be activated. This usually happens if Bluetooth is off or no device is paired.
Washing performance is poor: Clothes smell unpleasantly
Unpleasant smells can result from odors and bacteria buildup in the drum due to low-temperature washes or short programs. Not leaving the door ajar after washing can also contribute.
Clothes smell unpleasant
Unpleasant odors can form due to bacteria buildup from continuous washing at low temperatures or in short programs. Leaving the drawer and door ajar after washing helps prevent this.
Washing performance is poor: Laundry turns gray
Laundry may turn gray over time due to insufficient detergent use with hard water, excessive loading, wrong program selection, or incorrect detergent type.
Laundry turns gray due to insufficient detergent with hard water
Using too little detergent with hard water can cause soil to stick to the clothes, making them appear gray over time. This is difficult to remove once it happens.
Washing performance is poor: Oily stains appeared
Oily stains may appear if regular drum cleaning is not performed, or if detergents are not suitable or stored improperly.
Oily stains appear on laundry
Oily stains may appear if regular drum cleaning is not performed, or if detergents are not stored properly.
Washing performance is poor: Stains persist or laundry not whitened
This can be caused by insufficient detergent, excessive loading, wrong program/temperature, or wrong detergent type.
Stains persist or laundry not whitened
This can be caused by overloading the machine, selecting the wrong programme or temperature, using the wrong type of detergent, or using too much detergent.
Washing takes longer than specified — Extended cycle time
The washing cycle may take longer than indicated in the manual due to several factors, including water pressure, voltage, water temperature, or additional rinses.
Water cut-off symbol - Water supply issue detected
This symbol indicates a problem with the water supply to the machine. Ensure the tap is fully open and the hose is not kinked.
Water remains in the machine
Water may remain after a cycle due to quality control processes, or if the tap was turned off, the inlet hose bent, or the inlet filter clogged.
Water inside the product — Residual water from testing
A small amount of water may remain inside the machine from factory quality control tests. This is normal and not a sign of a fault.
Water inside the product — Residual water from testing
A small amount of water may be present inside the machine when you first receive it. This is a normal residue from factory quality control tests and is not harmful.
Water leaking from the bottom of the washing machine
This indicates a possible issue with the drain hose, pump filter, or internal leaks within the machine.
Water leaking from bottom — Leak detected at the base
Water is observed leaking from the bottom of the washing machine. This is typically caused by issues with the drain hose or the pump filter.
Water leaking from the bottom — Leak detected
Water is leaking from the bottom of the machine, likely due to a blocked drain hose or a clogged pump filter.
Washing takes longer because water pressure is low
The machine waits for adequate water to avoid poor washing quality. This causes the washing time to extend.