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Washing performance is poor: Laundry turns gray.

Laundry turns gray due to insufficient detergent with hard water

Beko · Washing Machines

What does Washing performance is poor: Laundry turns gray. mean?

Using too little detergent with hard water can cause soil to stick to the clothes, making them appear gray over time. This is difficult to remove once it happens.

Common Causes

  • Insufficient detergent for hard water
  • Using wrong type of detergent

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Use the recommended amount of detergent for hard water.

  2. 2

    Use a detergent appropriate for the machine and water hardness.

  3. 3

    Ensure the detergent is placed in the correct compartment.

Browse all codes in this manual (156)
Verified technical data. Last updated: April 2026

Related Faults

2nd and 4th auxiliary functions for 3 sec (activation)Pressing 2nd and 4th auxiliary functions for 3 sec - Activates Child-proof lock2nd and 4th auxiliary functions for 3 sec (deactivation)Pressing 2nd and 4th auxiliary functions for 3 sec - Deactivates Child-proof lock3 flashes3 flashes — Setting change not suitable for current programme step
Source: Beko Washing Machines
Open Manual (Page 25)Search more codes in this manual