Beko Washing Machines

156 fault codes documented

2nd and 4th auxiliary functions for 3 sec (activation)

Pressing 2nd and 4th auxiliary functions for 3 sec - Activates Child-proof lock

Holding down the 2nd and 4th auxiliary function buttons for approximately 3 seconds activates the child-proof lock. The display will show 'C:on' to confirm activation.

2nd and 4th auxiliary functions for 3 sec (deactivation)

Pressing 2nd and 4th auxiliary functions for 3 sec - Deactivates Child-proof lock

Holding down the 2nd and 4th auxiliary function buttons for about 3 seconds deactivates the child-proof lock. The display will show 'C:OFF' to confirm deactivation.

3 flashes

3 flashes — Setting change not suitable for current programme step

The relevant indicator lights will flash 3 times if you try to change settings like auxiliary functions, speed, or temperature, but the change is not compatible with the current stage of the programme.

Bluetooth symbol flashing

Bluetooth symbol flashing — Trying to connect

The flashing Bluetooth symbol on the display means the product is attempting to establish a connection. This is usually temporary.

Bluetooth symbol off

Bluetooth symbol off — Not connected

When the Bluetooth symbol is off, the washing machine is not currently connected via Bluetooth. Remote control functions will not be available.

C:OFF

C:OFF displayed - Child-proof lock is deactivated

The display shows 'C:OFF' indicating that the child-proof lock feature is now deactivated. You can now make changes to the program settings.

C:OFF label

C:OFF label - Child lock is deactivated

The 'C:OFF' message confirms that the child lock feature has been turned off.

C:on

C:on displayed - Child-proof lock is activated

The display shows 'C:on' indicating that the child-proof lock feature is active. This prevents any changes to the running program. The machine can still be turned on and off.

C:on label

C:on label - Child lock is activated

The 'C:on' message on the display means the child lock is active. This prevents changes to the running program.

Child Lock Enabled LED flashes 3 times

Child Lock Enabled LED flashes 3 times

This indicates that the Child Lock is active and the Programme Selection knob has been rotated. The machine will not allow program changes while the Child Lock is on.

Child Lock Enabled LED on

Child Lock Enabled LED is on

This light indicates that the Child Lock function is active. This prevents children from tampering with the machine or changing settings.

Child Lock Enabled LED will flash 3 times.

Child Lock Enabled LED flashes 3 times

This indicates the Child Lock is active and the Programme Selection knob has been rotated. Changes to programmes or speed are not allowed.

Child Lock Enabled LED will flash.

Child Lock LED flashes while activating/deactivating

The LED flashes for 3 seconds while you are pressing and holding the buttons to activate or deactivate the Child Lock.

Child Lock is not deactivated after power failures or when the machine is unplugged.

Child Lock remains active after power loss

The Child Lock setting is retained even if the machine loses power or is unplugged.

Clothes smell unpleasantly.

Unpleasant smell on clothes

Odours and bacteria can form in the drum from frequent washing at low temperatures or short programmes.

Colour of clothes faded.

Clothes color has faded

Fading can occur due to overloading or exposing detergents to excessive temperatures or humidity.

Colour of the clothes faded

Colour of the clothes faded

Fading can occur if the machine is overloaded, if detergent is damp, or if a higher temperature than necessary was selected.

Colour of the clothes faded.

Clothes color faded

Color fading can occur if the machine is overloaded, if detergent is damp, or if a high temperature is selected. Improper detergent storage can also be a factor.

Detergent residue in the detergent drawer

Detergent residue in the detergent drawer

Residue can be caused by detergent being put in a wet drawer, getting damp, low water pressure, blocked compartment holes, or faulty drawer valves.

Detergent residue in the detergent drawer.

Detergent residue in drawer

Residue can form if the drawer is wet, detergent has gotten damp, water pressure is low, or holes in the compartment are blocked. Mixing detergent with softener can also be an issue.

Detergent residue in the drawer.

Detergent residue in the drawer

Residue can be caused by damp detergent, blocked holes in the drawer, or mixing detergent with softener.

Door LED Off

Door LED is off — Door not locked

The door LED indicates if the washing machine door is properly locked. If the LED is off, the door is not securely closed.

Door LED off

Door LED remains off — Door not locked

The door LED light indicates if the washing machine door is properly locked and secure for operation. If this light stays off, the door is not locked.

Door LED on

Door LED is on — Door is locked and ready to start

When the door is properly closed and locked, the Door LED will illuminate. This indicates that the washing machine has registered the door is secure and it is safe to begin a wash cycle.

Door Locked Symbol flashing

Door Locked Symbol flashing - Door is locked but not yet safe to open

The Door Locked Symbol flashes to indicate that the loading door is currently locked. Do not force the door open while this symbol is flashing. It will fade out when the door is safe to open.

Door Locked Symbol solid

Door Locked Symbol solid - Door is securely locked

A solid Door Locked Symbol means the loading door is properly locked and secured. This is a normal status indicator during the wash cycle.

Door lock flashing

Loading door light flashing

The loading door light flashes when the machine is paused, indicating it is checking the water level. The door will unlock when the water level is suitable.

E12

E12 — Water inside the machine

This error indicates there might be water inside or under the machine. Check for leaks.

E17

E17 — Excessive foam detected

Too much foam has been created during the wash cycle. This can be caused by using too much detergent or the wrong type of detergent.

E18

E18 — Spin cycle imbalance

The spin cycle could not be initiated because the laundry inside the machine is not balanced. This can happen with small or unevenly distributed loads.

E27

E27 — Drain hose issue

This code relates to the machine's drain hose. Check its connection and position.

E29

E29 — Self-protection mode activated

The machine has entered a self-protection mode due to issues with the power supply or water pressure. The current program has been stopped.

E5

E5 — Pump filter clogged

The washing machine is indicating that the pump filter may be blocked. This can prevent proper draining of water.

E8

E8 — Water intake issue

This error suggests the machine is not taking in enough water. Several factors could be causing this.

E84

E84 — BLE connection error

The washing machine is unable to establish a Bluetooth (BLE) connection. This affects the remote control features.

Economy Symbol

Economy Symbol lit - Energy-saving program or temperature selected

The Economy Symbol lights up when an energy-saving program or a lower temperature selection has been made. This indicates that the machine is operating with reduced power consumption.

End / Cancel light will flash continuously.

End / Cancel light flashing continuously

This indicates that the current programme has been cancelled.

End LED and Anti-crease+ LED on

End and Anti-crease+ LEDs on — Anti-crease+ function active

When the 'Anti-crease+' function is selected and active during a programme step, both the 'End' LED and the 'Anti-crease+' LED will be illuminated simultaneously.

End LED on

End LED is on

The 'End' LED indicates that the washing program has finished. The machine is ready for you to unload the laundry.

End and Anti-crease+ LEDs on

End and Anti-crease+ LEDs on — Anti-crease function active

If the 'Anti-crease+' auxiliary function is selected, both the 'End' LED and the 'Anti-crease+' LED will stay lit while this specific step is running.

Err

Err — Safety algorithm activated

This message indicates the washing machine's safety system has been activated. The machine may be running a diagnostic check.

Error F01

Error F01 - Motor or drum blocked

This error code indicates a problem with the motor or that the drum is blocked. The machine may have stopped mid-cycle.

Error F03

Error F03 - Water drainage issue

This code signifies that the machine is unable to drain water properly. This can be due to a blockage or a fault in the draining system.

Error F05

Error F05 - Water inlet issue

This error code indicates a problem with the water supply or the machine's ability to take in water. This could be due to low pressure or a blocked inlet filter.

Error F07

Error F07 - Motor fault

This error code points to a problem with the washing machine's motor. The machine may stop running or display this error.

Error F11

Error F11 - Heating element fault

This error indicates a problem with the water heating system. The machine may not heat the water to the selected temperature.

Error F12

Error F12 - Control board communication issue

This error suggests a communication problem between the control board and other components of the machine. This can lead to various malfunctions.

Error F15

Error F15 - Communication error

This error message suggests a communication issue between different components of the washing machine. This can stop the machine from functioning correctly.

Error F21

Error F21 - Drainage system fault

This error code indicates an issue with the machine's ability to drain water. It could be a blockage or a malfunction in the drainage system.

Error F23

Error F23 - Water level sensor fault

This error indicates that the water level sensor is not functioning correctly, which can affect how the machine fills and drains.

Error door not closing

Loading door cannot be closed

The loading door may be difficult to close if the machine is overloaded with laundry. It can also be due to a fault in the door latch mechanism.

Excessive foam

Excessive foam detected, timer may stop

Too much detergent or certain fabric types can create excessive foam. The machine's foam absorption system may activate, causing the timer to pause.

Excessive foam detected

Excessive foam detected — Foam reduction system activated

If too much detergent is used, the machine may detect excessive foam. The automatic foam absorption system will activate, which can extend the washing time or affect spinning.

Excessive foam might have occurred and automatic foam absorption system might have been activated due to too much detergent usage.

Washing time extended due to excessive foam

Too much detergent can create excessive foam. The machine's foam absorption system may activate, extending the washing time. This can also affect spinning.

F1

F1 displayed - Prewash function selected

The F1 symbol indicates that the prewash function has been activated for the current wash cycle. This is useful for heavily soiled laundry.

F1 symbol will indicate “F1” symbol

F1 symbol displayed - Prewash function selected

The F1 symbol indicates that the prewash function has been activated for the current wash cycle. This is beneficial for heavily soiled laundry.

F2

F2 displayed - Quicker Wash function selected

The F2 symbol appears on the display when the 'Quicker Wash' function is active. This function reduces the overall wash time, suitable for smaller loads or lightly soiled items.

F2 symbol lights up

F2 symbol lights up - Quicker Wash function is active

When the 'Quicker Wash' function is selected, the F2 symbol will light up on the display. This function shortens the wash time and is suitable for smaller loads or lightly soiled laundry.

F3

F3 displayed - Extra Rinse function selected

The F3 symbol indicates that the 'Extra Rinse' function has been activated. This means the machine will perform additional rinsing with more water, beneficial for sensitive skin or heavily soaped loads.

F3 symbol lights up

F3 symbol lights up - Extra Rinse function is active

The F3 symbol appears on the display when the 'Extra Rinse' function has been activated. This ensures clothes are rinsed thoroughly with extra water.

F4

F4 displayed - Anti-Crease function selected

The F4 symbol means the 'Anti-Crease' function is active. This function reduces drum movements and limits spin speed to minimize clothes creasing, especially for delicate items. It also increases the water level during the wash.

F4 symbol lights up

F4 symbol lights up - Anti-Crease function is active

The F4 symbol illuminates when the 'Anti-Crease' function is selected. This function reduces creasing by limiting spin speed and drum movement, ideal for delicate items.

Flashing End/Cancel light

Flashing End/Cancel light — Delayed end time cancelled

The End/Cancel light flashes to show that you have cancelled the delayed end time function. You can now select a new programme or set a new delayed end time.

Foam is overflowing from the detergent drawer

Foam is overflowing from the detergent drawer

This issue is usually caused by using too much detergent or a problem with the valves or detergent dispenser.

Foam is overflowing from the detergent drawer.

Foam overflowing from the detergent drawer

This is usually caused by using too much detergent.

If no change is allowed, the relevant light will flash 3 times.

Setting change not allowed, light flashes 3 times

This occurs if you try to change a setting that is not compatible with the current programme step.

If the machine does not proceed to the spinning step, the Rinse Hold function might be active or the automatic unbalanced load detection system might be activated due to the unbalanced distribution of the laundry in the machine.

Machine not proceeding to spin due to Rinse Hold or unbalanced load

If the machine doesn't reach the spinning step, it could be because Rinse Hold is active, or the load is unbalanced, triggering the automatic unbalanced load detection system.

Input temperature of water might be low.

Washing takes longer due to cold water

In cold weather, the time taken to heat the water increases, which can lengthen the overall washing cycle.

It does not rinse well

It does not rinse well

Poor rinsing can be due to inappropriate detergent amount, brand, or storage, detergent in the wrong compartment, or a clogged pump filter/drain hose.

It does not rinse well.

Laundry is not rinsing properly

Poor rinsing can result from incorrect detergent usage, wrong compartment use, or clogged filters.

Laundry became stiff after washing

Laundry became stiff after washing

Stiff laundry can result from insufficient detergent, especially with hard water, or detergent being placed in the wrong compartment.

Laundry became stiff after washing.

Laundry is stiff after washing

Using too little detergent, especially with hard water, can cause stiffness over time.

Laundry does not smell like softener

Laundry does not smell like softener

This may happen if detergent is in the wrong compartment or mixed with softener, or if the softener dispenser is dirty.

Laundry does not smell like the softener.

Softener scent not noticeable

This can happen if detergent is put in the wrong compartment or mixed with softener.

Laundry remains wet at the end of the programme

Laundry remains wet at the end of the programme

If laundry is not evenly distributed or if excessive foam has occurred, the machine may not switch to the spinning step.

Laundry remains wet at the end of the programme.

Laundry is wet at the end of the programme

Excessive foam can activate the automatic foam absorption system, preventing the machine from reaching the spin cycle.

Laundry turns gray.

Laundry is gray after washing

Washing at low temperatures for extended periods or using insufficient detergent with hard water can cause soil to build up on clothes, leading to a gray appearance over time.

Loading door cannot be opened

Loading door cannot be opened — Door locked

The loading door may not open immediately after a cycle, or if the water level is still too high. There are several reasons this might occur.

Loading door cannot be opened (Troubleshooting)

Loading door cannot be opened — Check error solutions

If the loading door does not open after a cycle, you should refer to the troubleshooting section for specific solutions.

Loading door cannot be opened error

Loading door cannot be opened — Door lock issue

The loading door cannot be opened. This usually happens because the door lock remains engaged after a program finishes, or if an error occurs.

Loading door cannot be opened.

Loading door cannot be opened

The door lock is activated due to water level, heating, or child lock. It will deactivate after the programme completes or after a short time.

Loading door flashing

Loading door flashing — Door is locked due to water level

The loading door light flashes when the machine is paused, indicating the door is locked because the water level is too high. The door will unlock automatically when the water level is safe.

Loading door light flashing

Loading door light flashing — Machine paused, door locked due to water level

The loading door light flashes when the machine is paused. This indicates the door is locked because the water level is too high to safely open the door.

Loading door light will start flashing when the machine is switched to Pause mode.

Loading door light flashes in Pause mode

This light flashes when the machine is paused to indicate it is checking the water level before allowing the door to be opened.

Machine does not drain water

Machine does not drain water

This problem occurs if the drain hose is blocked or twisted, or if the pump filter is clogged. The machine will not be able to discharge water.

Machine does not drain water.

Machine not draining water

This is usually caused by a clogged or twisted drain hose, a clogged pump filter, or a hard substance in the pump filter.

Machine does not switch to spinning.

Machine will not spin if water is not drained

The machine requires proper water drainage before it can begin the spinning cycle.

Machine enters standby or does not take water

Machine enters standby or does not take in water

The machine might enter standby mode or fail to take in water if the tap is off, the inlet hose is bent, the inlet filter is clogged, or the door is open.

Machine stopped shortly after the programme started.

Machine stopped shortly after starting

The machine may have stopped temporarily due to low voltage or if the drain hose is not at an adequate height.

Machine vibrates or makes noise

Machine vibrates or makes noise

Excessive vibration or noise can occur if the machine is not standing level, if transportation bolts were not removed, or if the load is unbalanced or too large/small.

Machine vibrates or makes noise.

Machine vibrates or is noisy

This can be due to the machine not being balanced, transportation bolts not being removed, or an incorrect load size.

Machine will not start

Machine will not start — Door not closed properly

For safety reasons, the washing machine will not begin a cycle if the door is not fully closed and locked. The door remains locked until the program finishes and the door LED is off.

No water can be seen during washing

No water can be seen during washing — Water level appears low

You might not see water in the drum during the wash cycle. This is normal as water may be present in parts of the machine not visible, or the load size may mean less visible water is needed.

No water can be seen in the product during washing

No water can be seen in the product during washing — Normal operation

It is normal for water not to be visible during certain parts of the wash cycle, as it may be in the lower, unseen parts of the drum.

Number of rinses and/or amount of rinse water might have increased.

Washing cycle extended for better rinsing

The machine may increase the amount of rinse water or add an extra rinse cycle to ensure good rinsing results.

Oily stains appeared on laundry.

Oily stains on laundry

Regular drum cleaning is important to prevent oily stains.

Product directly drains the water it takes in

Product directly drains the water it takes in — Incorrect drain hose height

The machine is taking in water but immediately draining it. This usually happens if the drain hose is not positioned at the correct height.

Product directly drains water it takes in

Product directly drains water it takes in — Continuous draining

The machine takes in water but immediately drains it out. This usually indicates an issue with the drain hose installation height.

Product does not drain water

Product does not drain water — Water remaining in the drum

The machine is failing to empty water. This is usually due to a blockage or twist in the drain hose or the pump filter.

Product does not switch to spinning step

Product does not switch to spinning step — Spin phase skipped

The machine may not proceed to the spinning phase if there is an unbalanced load, insufficient water drainage, or if excessive foam has been detected.

Product does not take water in

Product does not take water in — No water entering the machine

The washing machine isn't filling with water. Check the main water tap, the inlet hose, and the filter for any obstructions.

Product stopped shortly after programme started

Product stopped shortly after programme started — Temporary stop due to low voltage

The machine may stop temporarily shortly after starting if the voltage in your home drops too low. It should resume once the voltage returns to normal.

Product vibrates or makes noise

Product vibrates or makes noise — Installation or load issue

Excessive vibration or noise can occur if the machine is not level, if transport bolts are still in place, or if the load is too small, too large, or unbalanced.

Program Indicator Symbols

Program Indicator Symbols - Shows current stage of the wash cycle

These symbols illustrate the different stages of the washing process, such as pre-wash, main wash, rinse, softener, and spin.

Programme cannot be started or selected

Programme cannot be started or selected

This can happen if the machine has switched to a self-protection mode due to supply issues like voltage or water pressure, or if the Start/Pause/Cancel button was not pressed.

Programme cannot be started or selected.

Programme won't start or select

The machine may have entered a self-protection mode due to issues with power supply, voltage, or water pressure.

Programme does not start after closing door

Programme does not start after closing the door

The program may not start if the Start/Pause/Cancel button was not pressed, or if the door is difficult to close due to overloading.

Programme does not start after closing the door.

Programme won't start after closing door

The start/pause button may not have been pressed, or the door may not be closed properly due to overloading.

Programme time does not countdown

Programme time does not countdown

The timer may stop counting down if the machine is waiting for adequate water intake, or if it is heating the water to the selected temperature. It can also stop during spinning if the load is unbalanced.

Programme time does not countdown (display models)

Programme time does not countdown — Timer paused

The timer display may stop counting down during certain phases like water intake, heating, or if the machine detects an unbalanced load.

Programmes do not start after loading door is closed

Programmes do not start after loading door is closed — Start/Pause not pressed or door issue

A selected programme may not begin if the Start/Pause button hasn't been pressed, or if the door is difficult to close due to overloading.

Remaining Time and Delaying Time Indicator

Remaining Time Indicator showing time - Program duration displayed

The display shows the estimated time remaining for the current program to complete. This time is shown in hours and minutes, for example, '01:30'.

Remote Start button warning sound

Remote Start button warning sound - Remote function cannot be turned on

You hear a warning sound when pressing the Remote Start button, indicating the function cannot be activated. This usually happens if Bluetooth is off or the door is open.

Spin Speed Indicator

Spin Speed Indicator - Current spin speed displayed

The Spin Speed Indicator shows the selected spin speed for the current program. It typically displays the speed in revolutions per minute (rpm).

Spin Speed Indicator showing " "

Spin Speed Indicator showing " " — Rinse hold selected

The Rinse Hold symbol (often represented by three wavy lines or similar) on the Spin Speed Indicator means the 'Rinse Hold' function is active. The laundry will remain in the final rinse water without spinning.

Spin Speed Indicator showing "-"

Spin Speed Indicator showing "-" — No spin selected

The '-' symbol on the Spin Speed Indicator means that the 'No Spin' function has been selected. The machine will drain the water but will not spin the laundry at the end of the cycle.

Spin Symbol

Spin Symbol - Spin cycle is active or selected

The Spin Symbol indicates that the washing machine is performing a spin cycle or that a spin cycle has been selected as part of the program. It shows the current spin speed.

Spin correction activated

Spin correction activated - Load is unbalanced

This indicates the machine's automatic system has detected an unbalanced load during the spin cycle and has adjusted or stopped spinning to prevent damage.

Stains persist or laundry not whitened.

Stains remain on laundry, or clothes are not whitened

This can be due to insufficient detergent, overloading, or using the wrong programme or detergent type.

Standby Symbol

Standby Symbol - Machine is in standby mode

The Standby Symbol indicates that the washing machine is in standby mode. This occurs after a program has finished or if the 'Start/Pause/Cancel' button is pressed momentarily.

Start Symbol

Start Symbol - Program is running

The Start Symbol indicates that a wash program has begun and is currently in progress. The symbol will fade out when the machine is in standby or paused.

Temperature Indicator

Temperature Indicator showing temperature - Current wash temperature displayed

The Temperature Indicator shows the selected or recommended wash temperature for the current program. It displays the temperature in Celsius.

Temperature Indicator showing "-"

Temperature Indicator showing "-" — Cold wash selected

The '-' symbol on the Temperature Indicator signifies that a cold water wash has been selected. This is the lowest temperature setting available.

The machine enters standby mode after the programme starts or it does not take in water.

Machine in standby or not taking water

This can be due to the tap being off, a bent inlet hose, a clogged inlet filter, or the door being open.

The machine will not spin if water is not drained completely.

Machine does not switch to spinning step because water has not drained

The machine cannot enter the spinning phase if there is still water in the drum. This could be due to a clogged filter or drain hose.

The product does not drain water

The product does not drain water — Drainage issue

The machine is not emptying water. This could be due to a blocked drain hose or a clogged pump filter.

The product does not take water in

The product does not take water in — No water supply

The washing machine is not filling with water. Check that the tap is on, the hose is not kinked, and the filter is clean.

There is water leaking from the bottom of the washing machine.

Water leaking from the bottom

Water may leak if the drain hose is clogged/twisted, the pump filter is clogged, or transportation bolts were not removed.

There might be unbalanced load in the machine.

Machine does not switch to spinning step due to unbalanced load

The machine will not spin if the load is unevenly distributed in the drum to prevent damage. The automatic unbalanced load detection system may activate.

Time Delaying Symbol

Time Delaying Symbol - Delay start function is active

This symbol appears when the time delay function has been activated, indicating the program will start after a set period.

Timer indicator will not countdown

Timer indicator will not countdown — Programme paused or waiting for conditions

The timer display may stop counting down during certain phases like water intake, heating, or spinning if the machine is waiting for sufficient water, temperature, or if an unbalanced load is detected.

Timer may stop during heating step.

Timer paused during water heating

The timer indicator will pause until the water reaches the selected temperature.

Timer may stop during spinning step.

Timer paused during spinning

The timer may pause if the load is unbalanced during the spinning phase.

Timer may stop during water intake.

Timer paused during water intake

The timer will not count down until the machine has taken in enough water. This ensures proper washing quality.

Too much foam forms in the machine

Too much foam forms in the machine

Excessive foam can be caused by using improper detergents, too much detergent, poorly stored detergent, or textured fabrics like tulle.

Too much foam forms in the machine.

Excessive foam in the machine

Using the wrong type or amount of detergent, or storing detergent improperly, can cause excessive foam.

Unbalanced load

Machine does not switch to spinning due to unbalanced load

The machine prevents damage by not spinning if the laundry is unevenly distributed in the drum.

Voltage might be low.

Washing takes longer due to low voltage

Washing time is extended to compensate for low supply voltage, preventing poor washing results.

Warning sound when pressing Remote Control button

Warning sound when pressing Remote Control button — Remote Start unavailable

You will hear a warning sound if the Remote Start function cannot be activated. This usually happens if Bluetooth is off or no device is paired.

Washing performance is poor: Clothes smell unpleasantly

Washing performance is poor: Clothes smell unpleasantly

Unpleasant smells can result from odors and bacteria buildup in the drum due to low-temperature washes or short programs. Not leaving the door ajar after washing can also contribute.

Washing performance is poor: Clothes smell unpleasantly.

Clothes smell unpleasant

Unpleasant odors can form due to bacteria buildup from continuous washing at low temperatures or in short programs. Leaving the drawer and door ajar after washing helps prevent this.

Washing performance is poor: Laundry turns gray

Washing performance is poor: Laundry turns gray

Laundry may turn gray over time due to insufficient detergent use with hard water, excessive loading, wrong program selection, or incorrect detergent type.

Washing performance is poor: Laundry turns gray.

Laundry turns gray due to insufficient detergent with hard water

Using too little detergent with hard water can cause soil to stick to the clothes, making them appear gray over time. This is difficult to remove once it happens.

Washing performance is poor: Oily stains appeared

Washing performance is poor: Oily stains appeared

Oily stains may appear if regular drum cleaning is not performed, or if detergents are not suitable or stored improperly.

Washing performance is poor: Oily stains appeared on the laundry.

Oily stains appear on laundry

Oily stains may appear if regular drum cleaning is not performed, or if detergents are not stored properly.

Washing performance is poor: Stains persist or laundry not whitened

Washing performance is poor: Stains persist or laundry not whitened

This can be caused by insufficient detergent, excessive loading, wrong program/temperature, or wrong detergent type.

Washing performance is poor: Stains persist or the laundry is not whitened.

Stains persist or laundry not whitened

This can be caused by overloading the machine, selecting the wrong programme or temperature, using the wrong type of detergent, or using too much detergent.

Washing takes longer than specified

Washing takes longer than specified — Extended cycle time

The washing cycle may take longer than indicated in the manual due to several factors, including water pressure, voltage, water temperature, or additional rinses.

Water cut-off symbol

Water cut-off symbol - Water supply issue detected

This symbol indicates a problem with the water supply to the machine. Ensure the tap is fully open and the hose is not kinked.

Water in the machine

Water remains in the machine

Water may remain after a cycle due to quality control processes, or if the tap was turned off, the inlet hose bent, or the inlet filter clogged.

Water inside the product

Water inside the product — Residual water from testing

A small amount of water may remain inside the machine from factory quality control tests. This is normal and not a sign of a fault.

Water inside the product (quality control)

Water inside the product — Residual water from testing

A small amount of water may be present inside the machine when you first receive it. This is a normal residue from factory quality control tests and is not harmful.

Water leakage from bottom

Water leaking from the bottom of the washing machine

This indicates a possible issue with the drain hose, pump filter, or internal leaks within the machine.

Water leaking from bottom

Water leaking from bottom — Leak detected at the base

Water is observed leaking from the bottom of the washing machine. This is typically caused by issues with the drain hose or the pump filter.

Water leaking from the bottom

Water leaking from the bottom — Leak detected

Water is leaking from the bottom of the machine, likely due to a blocked drain hose or a clogged pump filter.

Water pressure is low.

Washing takes longer because water pressure is low

The machine waits for adequate water to avoid poor washing quality. This causes the washing time to extend.