No light - Charger has no power

What does No light mean?

The status light on your Zaptec Go charger is off, indicating it is not receiving power. This means the charger cannot operate.

• Charger is not plugged in correctly or securely.
• The dedicated circuit breaker for the charger is off or has tripped.
• There is a power outage in your home or area.
• An internal wiring issue within the charging station or electrical system.

Click steps to track your progress.

1. 1

   Check that the Zaptec Go charger is correctly plugged into the power supply.

2. 2

   Locate the circuit breaker for the charger in your electrical panel. If it's off or tripped, turn it off for 30 seconds and then switch it back on.

3. 3

   Confirm that there is no power outage affecting your home or building.

4. 4

   If the problem persists after checking power, contact a qualified electrician or Zaptec support.