Wilo VeroLine VeroTwin
45 fault codes documented
3 red flashes — Communication error
Three consecutive red flashes of the LED typically indicate a communication error between system components.
6.0.0.0 flashes — Ready to acknowledge error
The menu number <6.0.0.0> flashes on the display, indicating the system is ready to acknowledge an error after a waiting period.
6.0.0.0 steady — Error acknowledgement countdown active
The menu number <6.0.0.0> is displayed steadily, showing the remaining time before the error can be acknowledged. The motor remains off.
Amber blink — Standby or waiting status
An amber blinking light usually signifies that the device is in a standby mode, waiting for input, or processing a command.
E000 — General error displayed
An unspecified error has occurred. The display shows 'E' and a three-digit error code. The error page is shown instead of the normal status page.
E004 — Undervoltage detected
The voltage supplied to the pump is lower than the acceptable operating range. This can affect pump performance and longevity.
E005 — Overvoltage detected
The voltage supplied to the pump is higher than the specified operating range. Excessive voltage can damage the pump's electronics.
E006 — 2-phase operation detected
The pump is operating with only two phases of power instead of the required three (or expected two for single-phase units), indicating a missing phase.
Warning E007 — Generator operation (flow driving pump)
This is a warning that the flow of fluid is actually turning the pump impeller, causing it to act like a generator and feed power back into the mains. Prolonged operation in this state can damage the electronic module.
E010 — Blocking detected (Shaft mechanically blocked)
The pump shaft is mechanically blocked, preventing it from rotating freely. The pump will shut down if the blockage isn't cleared within 10 seconds.
E020 — Excess winding temperature (Motor overloaded)
The motor windings are overheating, likely due to the motor being overloaded. The pump will stop to cool down.
Error E021 — Pump requires more power than permitted (Motor overload)
This error means the pump is drawing too much electrical power, which could damage the motor or electronics. The system automatically shuts off the pump to protect itself if this condition lasts for over a minute. This is not an error in the electronic module itself.
E023 — Short circuit or earth leakage
A short circuit or earth leakage fault has been detected, indicating a potential defect in the motor or electronic module.
E025 — Display shows E.025 error
The display shows 'E' followed by '025'. This indicates a specific error condition that requires acknowledgement.
E026 — WSK or PTC interrupted
The connection to the WSK (Winter Service Kit) or PTC (Positive Temperature Coefficient) sensor has been interrupted, usually indicating a motor fault.
E030 — Excess electronic module temperature
The electronic module is overheating due to restricted airflow to its heat sink.
E031 — Excess hybrid/power section temperature
The temperature in the hybrid or power section of the electronic module is too high.
E032 — Intermediate circuit undervoltage
The voltage within the pump's intermediate circuit is too low, often due to fluctuations in the mains power supply.
E033 — Intermediate circuit overvoltage
The voltage within the pump's intermediate circuit is too high, likely caused by fluctuations in the mains power supply.
E035 — Double pump communication error
This error occurs during the initial setup of a Y-pipe installation. Both pumps will run at emergency operation speed.
E050 — BMS communication time-out
Communication between the pump and the Building Management System (BMS) has been interrupted or has taken too long.
E051 — Impermissible DP/MP combination
An incompatible combination of pumps has been detected in a dual pump (DP) or multi-pump (MP) system.
E052 — DP/MP communications time-out
Communication between pump units in a dual (DP) or multi-pump (MP) system has failed or is defective.
E052 when communication interrupted — Dual pump communication failure
In a dual pump system, if communication between the two pumps is lost, both displays will show the E052 error code. The pumps will operate independently in emergency mode.
Error E070 — Internal communication error or EMC interference
This error indicates a problem with internal communication or interference from external signals (EMC). If additional control lines are connected, they might be causing interference that disrupts communication.
E071 — EEPROM error
An error related to the EEPROM, which stores configuration data. This indicates an internal electronics issue.
E072 — Power section/frequency converter error
This error points to a fault within the power section or frequency converter of the electronic module.
E073 — Impermissible electronic module number
The electronic module number is not recognized or is incorrect, indicating an internal electronics issue.
E075 — Charging relay defective
The charging relay within the electronic module has failed.
E076 — Internal transformer defective
The transformer inside the electronic module is faulty.
E077 — 24 V operating voltage for differential pressure sensor defective
The 24-volt power supply for the differential pressure sensor is not working, or the sensor itself is faulty or incorrectly connected.
E078 — Impermissible motor number
The motor type or number is not recognized as compatible by the electronic module.
E096 — Infobyte not set
Configuration data known as 'Infobyte' is missing or not set in the electronic module.
E097 — FlexPump data record missing
The data record for the FlexPump feature is not found within the electronic module's memory.
E098 — FlexPump data record invalid
The data record for the FlexPump feature is present but contains invalid information.
E099 — Impermissible combinatorics (Pump type)
This error indicates that different types of pumps have been interconnected, which is not allowed.
E121 — Motor PTC short-circuit
A short circuit has been detected in the motor's PTC (Positive Temperature Coefficient) sensor, which monitors motor temperature.
E122 — Interruption to NTC power element
There is a break in the connection to the NTC (Negative Temperature Coefficient) sensor's power element, which is used for temperature monitoring.
E124 — Interruption to NTC electronic module
A break in the connection to the NTC sensor within the electronic module has been detected.
Display shows 'Error acknowledged? Yes/No' — Prompt to confirm fault reset
After initiating the fault acknowledgement process, the display will ask if you want to acknowledge the error. Confirming 'Yes' attempts to reset the fault.
Motor making noises — Potential bearing damage or cavitation
Unusual noises from the motor can indicate mechanical problems like worn bearings or issues with fluid flow such as cavitation.
Pump does not start or stops working — Check connections, fuses, or supply issues
The pump is failing to start or is shutting down unexpectedly, which can be caused by electrical issues or supply problems.
Pump runs at reduced output — Possible valve restriction or air in system
The pump is operating but not delivering its full capacity, which could be due to a partially closed valve or air trapped in the system.
Red LED On — Motor Off, error displayed
The red LED is illuminated, and the motor is off. An error code is shown on the display, and the SSM (if activated) is triggered.
Red LED solid — Fault detected, requires manual acknowledgement
A solid red LED indicates a persistent fault condition that the pump has detected and requires manual acknowledgement to attempt a reset.