E7 — Motor Failure

What does E7 mean?

The grill's motor, typically for the auger, is not operating. The grill will automatically run a shutdown procedure if it is hot.

• Loose or disconnected electrical connection to the motor
• Faulty motor component

Click steps to track your progress.

1. 1

   Allow the grill to complete its shutdown procedure and cool completely. Do not unplug or power off during shutdown.

2. 2

   Once cooled, power off the grill and unplug it from the power source.

3. 3

   Remove the rear access panel.

4. 4

   Check the electrical connection on the motor and ensure the connector is securely joined.

5. 5

   Reinstall the rear access panel.

6. 6

   Plug in, power on the grill, and begin a cook to allow the controller to run diagnostics. If E7 persists, contact Customer Service for motor replacement.