Fault 14 - Ignition failure or gas supply issue

What does 14 mean?

This fault indicates a problem with the boiler's ignition process or issues with the gas supply, especially common in new propane installations or after extended periods of inactivity.

• Air in the gas line (specifically for LP)
• Incorrect gas regulator or inlet gas pressure
• Issues with ionization current or rod
• Incorrect power supply polarity (L, N, G)
• Problems with gas valve coils, orifice size, spark, or ignition transformer

Click steps to track your progress.

1. 1

   Extensively purge the gas line, especially for new propane installations or if the boiler has been off for a long time.

2. 2

   Verify the gas regulator and the working inlet gas pressure (not static pressure).

3. 3

   Check the ionization current and the gaps of the ionization rod.

4. 4

   If comfortable, check the input voltage to the ionization rod (approx. 160-170 VAC to ground) and power supply polarity (L, N, G).

5. 5

   If the issue persists, a professional should check the resistance of the gas valve coils and the spark/ignition transformer.