Schneider Electric EVlink Schneider Charge
22 fault codes documented
Algorithm unavailable in Live tab — Device offline or technical issue
The 'Algorithm is currently unavailable' message in the Live tab of the app indicates that the device is offline or experiencing a technical problem.
LED breathing Orange — Network connection issue
The charging station shows a breathing orange LED, indicating it's not connected to the domestic network via Wi-Fi or the smart charging application.
Connector not charging, LED blinking blue — Schedule or anti-tripping issue
The charger is connected and showing a blinking blue light, but charging isn't starting. This could be due to a smart charging schedule or the anti-tripping module limiting power.
Connector not charging, LED solid blue — Vehicle preventing charge
Despite the charger indicating a solid blue light, the vehicle is not charging. This suggests the vehicle itself is preventing the charge, possibly due to a schedule or being fully charged.
Connector not charging, LED solid green — Connection issue
The charging station indicates it is ready (solid green LED), but the vehicle is not charging after the connector is plugged in.
Connector plugged in but not charging, LED solid green — Vehicle connection error
The charger shows a solid green light, indicating it's ready, but charging doesn't start when the connector is plugged into the vehicle. This usually points to an issue with the connection itself.
Front LED slowly pulse amber — Not connected to the internet
A slowly pulsing amber light on the front LED indicates that the Schneider Charge is not currently connected to the internet.
LED blinking blue — Charging is on going or charge suspended
This LED status can mean two things: either the charging process is actively underway, or the charge has been temporarily paused.
LED blinking green — Firmware upgrade in progress
The front indicator light blinking green signifies that the charging station's firmware is currently being updated. Please wait for the process to complete.
LED breathing green — Wi-Fi access point activated for commissioning
A breathing green light on the front indicator shows that the Wi-Fi access point is active, typically during the initial setup or when creating a temporary network for configuration.
LED breathing orange — Not connected to the smart charging application
A breathing orange light means the charging station is configured for smart charging but is not currently connected to the application. This can also indicate it's not connected to the domestic network via Wi-Fi.
LED off — No power supply
If the charging station's LED is completely off, it means there is no power reaching the device. This could be due to a power supply problem or a tripped circuit breaker.
LED solid blue — Charge suspended by electric vehicle or battery full
A solid blue light indicates that the electric vehicle itself has either completed charging, is preventing charging, or the battery is full.
LED solid green — Ready to charge or successfully configured
The solid green light on the front indicator means the charging station is powered on, connected to the network, and ready to start charging. It also indicates successful configuration after a restart.
LED solid orange — Locked
A solid orange light indicates the charging station is locked, preventing charging. This might be a security feature or a temporary lockout.
LED solid red — Stop/Error
A solid red light signifies a stop or error condition. The charging station has encountered a problem that prevents operation.
LED white flashing then power off — Power supply overvoltage
The charging station's LED flashing white and then turning off indicates a serious power supply overvoltage condition (voltage above 300V between phase and neutral).
Side LED blinking blue — Pairing mode with anti-tripping module
A blinking blue light on the side LED signifies that the charging station is in pairing mode, specifically for connecting with an anti-tripping module.
Side LED blinking green — Wi-Fi access point activated for commissioning
The side LED blinking green indicates that the Wi-Fi access point has been successfully activated for the purpose of commissioning the charging station.
Side LED blinking red — Anti-tripping module communication lost
A blinking red light on the side LED indicates a loss of communication with the anti-tripping module, specifically related to the power line or TIC communication (in France).
Side LED off — Button inactive or power issue
The side LED indicator is off, meaning the functional button is not active. This usually happens when the charging station is powered off or has an issue activating the button.
Side LED solid green — Ready for Wi-Fi pairing or activation
A solid green light on the side indicator means the charging station is ready to activate its Wi-Fi access point for commissioning or pairing with other devices.