Samsung · Washing Machines
The Hot and Cool LEDs flash together, indicating that the Mems sensor is not working properly. This sensor is crucial for the washer's operation.
Click steps to track your progress.
**Restart your washer:** Unplug the washer from the wall outlet, wait 5 minutes, then plug it back in securely.
**Check the load inside:** Make sure your washer isn't overloaded and that clothes are evenly distributed. An unbalanced load can sometimes trigger sensor alerts.
**Verify power supply:** Ensure the power cord is firmly plugged into both the washer and the wall outlet. Also, check your home's circuit breaker to confirm it hasn't tripped.
**Contact Support:** If the 'Hot' and 'Cool' LEDs continue to flash after trying these steps, it indicates a persistent issue with an internal sensor. Please contact Samsung customer service for professional assistance.