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Water freezing in freezer drawer

Water collecting and freezing in freezer drawer — Drain line blockage

Samsung · Refrigerators

What does Water freezing in freezer drawer mean?

Water is collecting and freezing into a thick layer at the bottom of the freezer drawer, preventing the door from closing properly.

Common Causes

  • Blocked defrost drain line
  • Faulty defrost system
  • Poor door seal allowing excess moisture into the freezer

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Remove all contents from the freezer drawer.

  2. 2

    Unplug the Refrigerator and allow it to defrost for 24-48 hours to melt any ice buildup in the drain line.

  3. 3

    Manually remove any ice that has accumulated in the drawer or near the drain opening.

  4. 4

    Inspect the freezer door gasket for any tears, gaps, or debris that might prevent a proper seal.

Browse all codes in this manual (117)
Verified technical data. Last updated: April 2026

Related Faults

#5 IM Function error#5 IM Function error - Ice maker malfunction1Error 1 / I/M-sensor — Ice maker compartment sensor issue1 and 5Error 1 and 5 - Ice maker removed, causing codes and operational issues
Source: Samsung Refrigerators
Open Manual (Page 10)Search more codes in this manual