Samsung · Refrigerators
Neither the freezer nor the Refrigerator compartment is cooling, with display showing high internal temperatures (e.g., Freezer 16F, Refrigerator 3F). No error codes are displayed, and no abnormal noise is heard.
Click steps to track your progress.
Unplug the Refrigerator from the power source for at least 30 minutes to reset all systems.
Plug the Refrigerator back in and listen for the compressor to start running; it may take a few minutes for the unit to cycle on.
Check if the condenser coils (usually at the back or bottom of the unit) are clean and free of dust or debris.
Ensure the Refrigerator has adequate ventilation around it, with proper clearance from walls and cabinets.
Verify the circuit breaker for the Refrigerator's outlet has not tripped.