Samsung · Refrigerators
The freezer has stopped working, often preceded by fan noise due to ice buildup, then defrosts itself. Subsequently, the Refrigerator section also fails to cool. The light panel on the display flashes all bars in a descending sequence, indicating a severe cooling or defrost issue.
Click steps to track your progress.
Unplug the Refrigerator and remove the back panel in the freezer section.
If thick frost is visible, manually defrost the unit completely (unplug for 24-48 hours with doors open).
Ensure the evaporator fan is clear of ice and can rotate freely after defrosting.
Inspect all air vents for blockages that could prevent proper cold air distribution.