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Freezer ice buildup

Freezer not cooling, reoccurring ice buildup

Samsung · Refrigerators

What does Freezer ice buildup mean?

The freezer compartment is not working properly due to a recurring issue of ice buildup. This problem returns even after a service person has manually thawed the ice, suggesting an underlying system fault.

Common Causes

  • Defective defrost heater or thermostat
  • Faulty defrost sensor (thermistor)
  • Poor freezer door seal allowing warm, moist air entry

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Unplug the Refrigerator and manually defrost the freezer completely for 24-48 hours with the door open.

  2. 2

    Inspect the freezer door gasket for any gaps, tears, or damage that could be letting in warm air.

  3. 3

    Ensure no food items are blocking the air vents or obstructing the proper closure of the freezer door.

  4. 4

    If ice buildup quickly returns, a qualified technician should test the defrost heater, thermostat, and sensor components.

Browse all codes in this manual (117)
Verified technical data. Last updated: April 2026

Related Faults

#5 IM Function error#5 IM Function error - Ice maker malfunction1Error 1 / I/M-sensor — Ice maker compartment sensor issue1 and 5Error 1 and 5 - Ice maker removed, causing codes and operational issues
Source: Samsung Refrigerators
Open Manual (Page 43)Search more codes in this manual