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Freezer and refrigerator blue bars flashing sequentially (Demo mode)

Blue bars flash sequentially - Unit stuck in Demo mode after defrosting

Samsung · Refrigerators

What does Freezer and refrigerator blue bars flashing sequentially (Demo mode) mean?

After manually defrosting the Refrigerator, the unit remains in 'demo' mode, with the freezer and Refrigerator blue bars flashing sequentially. This indicates that the appliance is not operating normally for cooling and is in a display-only setting.

Common Causes

  • Incorrect procedure for exiting demo mode
  • Control board malfunction after power cycle
  • Persistent software state after defrost

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Ensure the Refrigerator is completely defrosted and dry before attempting to exit demo mode.

  2. 2

    To exit demo mode, simultaneously press and hold the 'Freezer' and 'Lighting' buttons (or equivalent for your model) for about 8 seconds until the display changes.

  3. 3

    If the issue persists, unplug the Refrigerator for 10-15 minutes and try the demo mode exit procedure again.

  4. 4

    Consult your appliance's user manual for the exact button combination specific to your model to exit demo mode.

Browse all codes in this manual (117)
Verified technical data. Last updated: April 2026

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Source: Samsung Refrigerators
Open Manual (Page 38)Search more codes in this manual