Fans behind freezer not running - No air circulation, poor cooling

What does Fans behind freezer not running mean?

The Refrigerator's compressor is running and cooling, but the internal temperatures in the Refrigerator and freezer compartments barely change. This is due to two fans located behind the freezer panel not running, which prevents proper air circulation.

• Frozen fan motor due to ice buildup on evaporator
• Defective fan motor(s)
• Control board not sending power to the fans
• Wiring issue to the fan motors

Click steps to track your progress.

1. 1

   Unplug the Refrigerator and manually defrost the freezer compartment completely for 24-48 hours to melt all ice.

2. 2

   Carefully remove the freezer's back panel and inspect the fans for obstructions or signs of damage.

3. 3

   Gently try to spin the fan blades by hand to ensure they rotate freely without stiffness or interference.

4. 4

   If the fans still don't run after defrosting, a service technician may be needed to test the fan motors and their wiring.