Samsung · Refrigerators
When the self-diagnostic function is manually initiated (by holding 'Power Freeze Key + Power Cool Key' for 8 seconds), it starts with a 'ding-dong' sound. If an error is detected, the display will show the error for 30 seconds before returning to normal condition.
Click steps to track your progress.
Note the specific error displayed during the 30-second window.
Consult the 'self-diagnosis CHECK LIST' in your manual for detailed troubleshooting for the noted error.
To cancel the error mode self-diagnosis, press 'Power Freeze Key + Power Cool Key' simultaneously for 8 seconds.
If the error persists after checking, professional service may be required.