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13

Error 13 / WATER HEATER ERROR — Water heater issue

Samsung · Refrigerators

What does 13 mean?

This error indicates a problem with the water heater component, typically used for dispensing water. It occurs if the water heater housing is missing or if there's a cut in its electrical wiring.

Common Causes

  • Missing water heater housing
  • Electric wire cut in water heater circuit
  • Loose connection to the water heater

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Unplug the Refrigerator from the power outlet.

  2. 2

    Visually inspect around the water heater component (usually at the back or bottom) for any visible disconnections or damaged wiring.

  3. 3

    Ensure any covers or housings related to the water heater are properly installed.

  4. 4

    Plug the Refrigerator back in. If the error persists, contact customer support.

Browse all codes in this manual (117)
Verified technical data. Last updated: April 2026

Related Faults

#5 IM Function error#5 IM Function error - Ice maker malfunction1Error 1 / I/M-sensor — Ice maker compartment sensor issue1 and 5Error 1 and 5 - Ice maker removed, causing codes and operational issues
Source: Samsung Refrigerators
Open Manual (Page 9)Search more codes in this manual