Samsung · Refrigerator
The ice maker is not producing ice, or production is very slow. Several factors can cause this, including recent installation, high freezer temperature, or locked dispenser controls.
Click steps to track your progress.
Allow at least 12 hours after installation for the Refrigerator to start making ice.
Set the freezer temperature below 0 °F (-18 °C) or -4 °F (-20 °C) in warm ambient air.
Deactivate the dispenser panel lock.
Turn on the ice maker function by pressing the Ice Maker button.