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Fridge/Freezer Does Not Operate

Refrigerator/Freezer Does Not Operate — No power or warm temperatures

Samsung · Refrigerator

What does Fridge/Freezer Does Not Operate mean?

The Refrigerator or freezer is not turning on, or it is running but the temperature inside remains warm. This indicates a power supply issue or an incorrect temperature setting.

Common Causes

  • Power cord is not plugged in properly.
  • Temperature control is not set correctly.
  • Refrigerator is located near a heat source or direct sunlight.
  • Not enough clearance between Refrigerator and nearby walls or cabinets.
  • Energy Saver mode is activated.
  • The Refrigerator is overloaded or food is blocking the vents.

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Properly plug in the power cord firmly into a wall socket.

  2. 2

    Set the temperature control lower for the Refrigerator and freezer.

  3. 3

    Move the Refrigerator away from direct sunlight or any heat sources.

  4. 4

    Ensure there is at least a 2.5 inches (5 cm) gap between the Refrigerator's back/sides and walls/cabinets for proper ventilation.

  5. 5

    Deactivate Energy Saver mode.

  6. 6

    Do not overload the Refrigerator and ensure food is not blocking the vents.

Browse all codes in this manual (27)
Verified technical data. Last updated: April 2026

Related Faults

Buzzing SoundBuzzing Sound — Normal refrigerant flowClicking or Chirping SoundClicking or Chirping Sound — Normal operation start/endCondensation on Interior WallsCondensation on Interior Walls — Moisture entering the Refrigerator
Source: Samsung Refrigerator
Open Manual (Page 53)Search more codes in this manual