Error code displayed on remote control

What does error code mean?

The water heater has an electronic diagnostic system that displays error codes on the remote control when a problem is detected. This chart helps diagnose and fix the issue before calling for service.

• Internal fault detected by the water heater's diagnostic system

Click steps to track your progress.

1. 1

   Turn off all hot water faucets.

2. 2

   Turn off the water heater using the POWER ON/OFF button on the remote control.

3. 3

   Wait about 5 minutes.

4. 4

   Restart the water heater by pressing the POWER ON/OFF button.

5. 5

   Turn on a hot water faucet and check the remote control display.