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13

Hot and cold water lines reversed

Rheem · Water Heaters

What does 13 mean?

The hot and cold water supply lines to the water heater appear to be connected incorrectly. This can cause no hot water or improper operation.

Common Causes

  • Incorrect installation of water pipes
  • Plumbing lines were accidentally swapped

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Verify the hot water outlet pipe and cold water inlet pipe connections.

  2. 2

    If they are reversed, carefully shut off the water supply and correct the connections.

  3. 3

    If unsure, consult a qualified plumber or service technician.

Browse all codes in this manual (70)
Verified technical data. Last updated: April 2026

Related Faults

1111 - Gas shut-off valve is not fully open1212 - Gas service interrupted or LP gas low1414 - Water heater is overheating
Source: Rheem Water Heaters
Open Manual (Page 74)Search more codes in this manual