Heat Pump software incompatibility with SMO S40

What does Software Incompatibility mean?

Certain NIBE air/water Heat Pumps, especially older models (pre-2019), may require a circuit board software update to function correctly with the SMO S40 control module. Failure to update can lead to system communication issues or malfunctions.

• Heat Pump running an older software version than required for SMO S40 compatibility

Click steps to track your progress.

1. 1

   Identify the model and manufacturing date of your NIBE air/water Heat Pump.

2. 2

   Access the Heat Pump's display or information menu to check its current software version.

3. 3

   Refer to NIBE documentation or contact NIBE support to determine the minimum compatible software version for your specific Heat Pump model with SMO S40.

4. 4

   If an update is necessary, arrange for a qualified NIBE technician to update the Heat Pump's circuit board software.