NIBE Heat Pumps

60 fault codes documented

1

sensor fault BT1 — sensor not connected or defective

The BT1 sensor, which measures a specific temperature, is either not connected or is faulty. When this alarm is active, the calculated flow temperature is set to its minimum value.

10

sensor fault BT10 — Brine in sensor not connected or defective

The BT10 sensor, which monitors brine inlet temperature, is either not connected or defective. If auto-control is selected, the GP2 pump will switch to manual speed. The system automatically resets when the sensor works correctly for 60 seconds, and GP2 returns to auto-control.

100

Perm. Com. error inverter — Permanent communication fault with inverter

There is a permanent communication fault with the inverter, which is a critical component for compressor operation. This will block the compressor.

101

sensor fault BT1 — sensor temporarily missing

The BT1 sensor, which measures a specific temperature, is temporarily not detected by the system.

102

sensor fault BT2 — sensor temporarily missing

The BT2 sensor, which measures heating medium return, is temporarily not detected by the system.

103

sensor fault BT3 — sensor temporarily missing

The BT3 sensor, which measures heating medium return (hot water loading), is temporarily not detected by the system.

104

sensor fault BT4 — sensor temporarily missing

The BT4 sensor is temporarily not detected by the system.

105

sensor fault BT5 — sensor temporarily missing

The BT5 sensor is temporarily not detected by the system.

106

sensor fault BT6 — sensor temporarily missing

The BT6 sensor (hot water controlling) is temporarily not detected by the system.

107

sensor fault BT7 — sensor temporarily missing

The BT7 sensor (hot water peak) is temporarily not detected by the system.

108

sensor fault BT8 — sensor temporarily missing

The BT8 sensor is temporarily not detected by the system.

109

sensor fault BT9 — sensor temporarily missing

The BT9 sensor is temporarily not detected by the system.

11

sensor fault BT11 — Condenser out sensor not connected or defective

The BT11 sensor, which measures the condenser outlet temperature, is not connected or defective. When this alarm occurs, the compressor is blocked.

110

sensor fault BT10 — sensor temporarily missing

The BT10 sensor (brine in) is temporarily not detected by the system.

111

sensor fault BT11 — sensor temporarily missing

The BT11 sensor (condenser out) is temporarily not detected by the system.

112

sensor fault BT12 — sensor temporarily missing

The BT12 sensor (condenser return) is temporarily not detected by the system.

113

sensor fault BT13 — sensor temporarily missing

The BT13 sensor is temporarily not detected by the system.

114

sensor fault BT14 — sensor temporarily missing

The BT14 sensor is temporarily not detected by the system.

115

sensor fault BT15 — sensor temporarily missing

The BT15 sensor is temporarily not detected by the system.

116

sensor fault BT16 — sensor temporarily missing

The BT16 sensor (evaporator) is temporarily not detected by the system.

117

sensor fault BT17 — sensor temporarily missing

The BT17 sensor is temporarily not detected by the system.

12

sensor fault BT12 — Condenser return sensor not connected or defective

The BT12 sensor, which measures condenser return temperature, is not connected or defective. If the supply sensor (BT2) is also missing, both heating mode and compressor in hot water mode will be blocked.

16

sensor fault BT16 — Evaporator sensor not connected or defective

The BT16 sensor for the evaporator is not connected or defective. This alarm typically resets automatically.

2

sensor fault BT2 — Heating medium return sensor not connected or defective

The BT2 sensor, typically monitoring the heating medium return temperature, is not connected or is faulty. This fault will block additional heating, and the system will use other available sensors for calculations if possible (e.g., BT3, BT63 for VVM 500).

20

sensor fault AZ1-BT20 or BT20 — Exhaust air sensor not connected or defective

The BT20 sensor, monitoring exhaust air, is not connected or defective. For ground source systems, the pump (AZ1-GP2) in FLM is blocked. For exhaust air systems, this alarm resets automatically.

21

sensor fault AZ1-BT21 or BT21 — Extract air sensor not connected or defective

The BT21 sensor, monitoring extract air, is not connected or defective. For ground source systems, the pump (AZ1-GP2) in FLM is blocked. For exhaust air systems, this alarm resets automatically.

22

sensor fault DEW-BT6 — Hot water sensor in extra water heater not connected or defective

The DEW-BT6 sensor, which controls the hot water in the extra water heater, is not connected or defective.

25

sensor fault BT25 — Heat medium return external sensor not connected or defective

The BT25 sensor, monitoring the external heating medium return, is not connected or defective. This will block any external additives.

26

sensor fault AZ1-BT26 — Brine collector in sensor not connected or defective

The AZ1-BT26 sensor, measuring the brine temperature entering the collector, is not connected or defective. This blocks the pump (AZ1-GP2) in FLM.

27

sensor fault BP8 — Low pressure sensor not connected or defective

The BP8 sensor, responsible for detecting low pressure, is not connected or defective. This fault will block the compressor operation.

28

sensor fault BT71 — External heating medium return sensor not connected or defective

The BT71 sensor, which monitors the external heating medium return, is not connected or defective. No action is taken by the Heat Pump unless combined with alarm 25, in which case heat is blocked.

29

sensor fault BT29 — Compressor oil temperature sensor not connected or defective

The BT29 sensor, which measures the compressor oil temperature, is not connected or defective. This fault will block the compressor from operating.

3

sensor fault BT3 — Heating medium return sensor not connected or defective (hot water loading)

The BT3 sensor, often used for heating medium return, is not connected or defective. When this alarm occurs, the compressor will be blocked during hot water loading.

31

sensor fault BT63 — Heating medium supply after immersion heater sensor not connected or defective

The BT63 sensor, located after the immersion heater in the heating medium supply, is not connected or defective. For VVM 500 units, this blocks internal electric addition. The alarm resets automatically.

32

sensor fault BS1 — Air flow sensor out of range

The BS1 air velocity sensor indicates that the air flow is outside of its normal operating range. This alarm typically resets automatically and will block the compressor.

33

sensor fault EP30-BT53 — Solar collectors sensor not connected or defective

The EP30-BT53 sensor, which monitors solar collectors, is not connected or defective. This will block solar additive functions.

34

sensor fault EP30-BT53 — Solar panel sensor not connected or defective

The EP30-BT53 sensor, which monitors the solar panel, is not connected or defective. This will block solar additive functions.

35

sensor fault EM1-BT52 — Boiler temperature sensor not connected or defective

The EM1-BT52 sensor, which measures boiler temperature, is not connected or defective. This causes the shunt to close and the burner to shut down.

36

sensor fault EP21-BT2 — Supply sensor for heating system 2 not connected or defective

The EP21-BT2 supply sensor for heating system 2 is not connected or defective. The system will then control based on the return sensor (EP21-BT3).

6

sensor fault BT6 — Hot water controlling sensor not connected or defective

The BT6 sensor, which controls hot water, is not connected or defective. For VVM 500 units, BT54 will be used as an alternative. This alarm typically resets automatically.

7

sensor fault BT7 — Hot water peak sensor not connected or defective

The BT7 sensor, which monitors hot water peak conditions, is not connected or defective. This alarm usually resets automatically.

76

Perm. com. error heating system 4 — Permanent communication fault with accessory card

There is a permanent communication fault with the accessory card for heating system 4. This means the system cannot reliably communicate with this component, blocking its operation.

77

Perm. com. error additive with shunt — Permanent communication fault with accessory card

There is a permanent communication fault with the accessory card for an additive with shunt. This prevents proper communication and blocks the accessory.

78

Perm. com. error pool — Permanent communication fault with accessory card

There is a permanent communication fault with the accessory card for the pool. This means the Heat Pump cannot reliably communicate with the pool accessory, blocking its operation.

79

Perm. com. error FLM — Permanent communication fault with FLM accessory card

There is a permanent communication fault with the accessory card for FLM (Flow/Level Module). This issue often points to installation problems, communication circuit faults, or incorrect configuration.

83

Unsuccessful defrosting — Defrost conditions not met or repeated failures

The Heat Pump has failed to complete its defrost cycle. This can happen if defrost stop conditions are not met for an extended period (F750) or if multiple defrosts occur in a short timeframe (F110). The compressor and immersion heater will be stopped.

86

Perm. com. error SAM 40 — Permanent communication fault with SAM 40 accessory card

There is a permanent communication fault with the SAM 40 accessory card, which is activated in menu 5.2. This prevents communication with the card.

87

Perm. com. error step controlled additive — Permanent communication fault with accessory card

There is a permanent communication fault with the accessory card for step-controlled additive heat. This prevents proper communication and blocks the accessory.

88

Perm. com. error Solar — Permanent communication fault with Solar accessory card

There is a permanent communication fault with the accessory card for Solar. This issue often points to installation problems, communication circuit faults, or incorrect configuration, blocking solar functions.

89

Perm. com. error HPAC — Permanent communication fault with HPAC accessory card

There is a permanent communication fault with the accessory card for HPAC (Heat Pump Auxiliary Control). This issue often points to installation problems, communication circuit faults, or incorrect configuration, blocking HPAC functions.

90

Perm. com. fault groundwater pump — Permanent communication fault with groundwater pump accessory card

There is a permanent communication fault with the accessory card for the groundwater pump. This issue often points to installation problems, communication circuit faults, or incorrect configuration, blocking groundwater pump functions.

91

Perm. com. error HWC — Permanent communication fault with hot water circulation accessory card

There is a permanent communication fault with the accessory card for hot water circulation (HWC). This issue often points to installation problems, communication circuit faults, or incorrect configuration, blocking HWC functions.

92

Perm. com. error DEW — Permanent communication fault with DEW accessory card

There is a permanent communication fault with the accessory card for DEW (Domestic Hot Water). This issue often points to installation problems, communication circuit faults, or incorrect configuration, blocking DEW functions.

93

Perm. com. error 2-pipes cooling — Permanent communication fault with 2-pipes cooling accessory card

There is a permanent communication fault with the accessory card for 2-pipes cooling. This issue often points to incorrect installation, communication circuit faults, or incorrect configuration, blocking the 2-pipes cooling function.

94

Perm. com. error PCD4 — Permanent communication fault with 4-pipes passive cooling accessory card

There is a permanent communication fault with the accessory card for 4-pipes passive cooling (PCD4). This issue often points to incorrect installation, communication circuit faults, or incorrect configuration, blocking the cooling function.

95

Perm. Com. Error FJVM — Permanent communication fault with FJVM

There is a permanent communication fault with the FJVM unit. This prevents proper communication and blocks the accessory.

96

Perm. Com. Room unit, zone 1 — Permanent communication fault with room unit zone 1

There is a permanent communication fault with the room unit for zone 1. This prevents the Heat Pump from receiving information or controlling zone 1, blocking the room unit's operation.

97

Perm. Com. Room unit, zone 2 — Permanent communication fault with room unit zone 2

There is a permanent communication fault with the room unit for zone 2. This prevents the Heat Pump from receiving information or controlling zone 2, blocking the room unit's operation.

98

Perm. Com. room unit, zone 3 — Permanent communication fault with room unit zone 3

There is a permanent communication fault with the room unit for zone 3. This prevents the Heat Pump from receiving information or controlling zone 3, blocking the room unit's operation.

99

Perm. Com. room unit, zone 4 — Permanent communication fault with room unit zone 4

There is a permanent communication fault with the room unit for zone 4. This prevents the Heat Pump from receiving information or controlling zone 4, blocking the room unit's operation.

NIBE Heat Pumps Fault Codes — Complete Error List | CodeRegistry