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External Input Not Active

External Switch or Sensor Not Working — External accessory function not enabled

NIBE · F750 Heat Pump

What does External Input Not Active mean?

An external switch function or sensor connected to the F750 (e.g., to AUX1-AUX5 or AA3:X7) is not functioning as expected. This usually means the input or output function for that connection has not been correctly selected in the heat pump's software.

Common Causes

  • Function for the external input/output is not activated or incorrectly selected in the heat pump's menu system

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Access the heat pump's menu system on the display.

  2. 2

    Navigate to Menu 5.4.

  3. 3

    Select the correct function for the specific external input or output (e.g., AUX1, AUX2, AUX3, AUX4, AUX5, or AA3:X7) that is connected.

  4. 4

    Ensure the external switch or sensor is correctly wired and physically connected to the input card (AA3).

  5. 5

    Test the external device after making the software selection.

Browse all codes in this manual (18)
Verified technical data. Last updated: April 2026

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Source: NIBE F750 Heat Pump
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