Red status lamp and 'alarm' menu remain after reset — Problem not resolved

What does Alarm persists after reset mean?

After attempting to reset an alarm, if the status lamp continues to show a red light and an 'alarm' menu is still visible on the display, it signifies that the underlying problem causing the alarm has not been resolved. The malfunction is still present.

• The root cause of the alarm was not addressed by the reset.
• The fault immediately re-triggered after the reset attempt.

Click steps to track your progress.

1. 1

   Re-examine the 'info / action' section for the specific alarm message on the display for more detailed instructions.

2. 2

   Address any physical issues or incorrect settings that may be related to the alarm.

3. 3

   If the alarm disappears only to return shortly, consult the general troubleshooting section of the manual.

4. 4

   If necessary, select 'aid mode' to enable emergency heating or hot water production, but note this does not correct the problem itself.