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 

Display   — SoftSteam option not completed

Miele · Washing Machines

What does   mean?

The display shows  and  alternating. This indicates that the SoftSteam extra option, which aims to reduce creasing at the end of the program, could not be carried out properly. The Washing Machine can still be used, but without this specific option.

Common Causes

  • The SoftSteam extra option could not be carried out properly
  • The Washing Machine is not aligned correctly
  • The maximum drain delivery height of 1 meter has been exceeded

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check that the Washing Machine is aligned correctly and level (refer to 'Installation – Levelling the machine' section).

  2. 2

    Verify that the drain hose maximum delivery height of 1 meter has not been exceeded.

  3. 3

    If the message reappears, contact Miele Service for further assistance, especially if you wish to use the SoftSteam option.

Browse all codes in this manual (35)
Verified technical data. Last updated: April 2026

Related Faults

Display darkDisplay dark, Start/Stop light off — No power to the machineDrum lighting offDrum lighting does not come on — Automatic switch-off or faultyEnter code promptDisplay asks to enter a code — Access code activated
Source: Miele Washing Machines
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