F11 - Drain pump not working

What does F11 mean?

This error indicates that the machine is unable to activate the drain pump, which means water cannot be removed from the drum. This will prevent the machine from completing its cycle.

• Blocked drain pump
• Faulty drain pump
• Loose or damaged pump wiring
• Faulty electronic module

Click steps to track your progress.

1. 1

   Switch off the machine and unplug it from the wall.

2. 2

   Clean the pump filter (usually accessible at the bottom front of the machine).

3. 3

   Check the drain hose for kinks or blockages.

4. 4

   Wait for 30 seconds, then plug the machine back in and try to start a 'PUMP OUT' program or a new wash cycle.

5. 5

   If the issue remains, the pump may need to be inspected by a qualified technician.