Worcester Bosch · Greenstar Ri Boilers
The blue central indicator light is off, meaning there is no electrical power reaching the boiler or its control components.
Click steps to track your progress.
Check that the boiler's mains switch is in the 'on' position.
Verify the electrical supply to the boiler, ensuring it's plugged in and the circuit breaker for the boiler hasn't tripped.
If easily accessible and safe, check if fuses F1 or F2 are blown (often a spare fuse is clipped inside the boiler cover).
If the issue persists after these checks, contact a qualified service engineer to investigate the transformer or control board.