What does door won't unlock mean?

The washer door cannot be unlocked, preventing access to the drum. This might be due to a misaligned latch or a malfunctioning lock mechanism.

• Door lock mechanism not functioning
• Misaligned, broken, or over-tightened door latch

Click steps to track your progress.

1. 1

   Unplug the washer and reconnect the power cord. Wait 2 minutes to see if the door unlocks.

2. 2

   Check the door lock mechanism and repair as necessary.

3. 3

   Manually unlock the door (Refer to page 24).