Charging cable does not disconnect from the vehicle

What does Charging cable does not disconnect mean?

The charging session may not have ended correctly from the vehicle's side. Follow the vehicle's manual instructions to unlock.

• Charging session not properly ended by the vehicle
• Vehicle requires manual unlocking procedure
• Cable locking mechanism issue

Click steps to track your progress.

1. 1

   Ensure the charging session is fully completed in the vehicle's system.

2. 2

   Consult your vehicle's user manual for specific instructions on how to unlock the charging cable.

3. 3

   In some cases, using the car's key fob may unlock the cable.

4. 4

   If issues persist, contact your vehicle manufacturer or Wallbox support.