What does Charger status: Grey mean?

The charger is displayed in grey, indicating it is currently unreachable. This is likely due to it being offline or out of Bluetooth range.

• Charger is offline
• Charger is out of Bluetooth range
• Connection issue between charger and app/cloud

Click steps to track your progress.

1. 1

   Ensure the charger has power and is connected to the internet.

2. 2

   Move your smartphone closer to the charger if using Bluetooth.

3. 3

   Check the charger's status in the myWallbox portal or app for more details.