2 — Gas supply: no/low gas pressure detected

What does 2 mean?

The burner is in a hold/wait state because the boiler has detected no gas supply or low gas pressure. This is a critical operational issue.

• Gas supply valve is closed
• Low gas pressure from the utility provider
• Issue with the gas meter or regulator

Click steps to track your progress.

1. 1

   Ensure the main gas supply valve to your home and to the boiler is fully open.

2. 2

   Check if other gas appliances in your home (e.g., stove, other heaters) are working, which might indicate a utility issue.

3. 3

   Contact your gas utility provider if you suspect a general gas supply problem or a qualified heating technician to check the boiler's gas pressure.