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F.473

F.473 - Heat Management Unit (HMU) communication error

Viessmann · Vitodens 100-W Boiler

What does F.473 mean?

There is a communication error between the BCU burner control unit and the HMU heat management unit. This usually points to a problem with the connecting cable between these two components.

Common Causes

  • HMU heat management unit communication error
  • Faulty connecting cable between BCU burner control unit and HMU heat management unit

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check the connecting cable between the BCU burner control unit and HMU heat management unit for secure connections and damage.

  2. 2

    Reset the boiler by turning it off and on again.

  3. 3

    If the issue persists, contact a qualified service technician.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

Connection errorConnection error — Displayed on programming unitF.142F.142 — Burner in fault state due to CAN bus communication errorF.160F.160 — Burner in fault state due to CAN bus communication error
Source: Viessmann Vitodens 100-W Boiler
Open Manual (Page 81)Search more codes in this manual