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F.378

F.378 — Burner in fault state: Flame loss during operation

Viessmann · Vitodens 100-W Boiler

What does F.378 mean?

The burner is in a fault state due to a flame loss during the stabilization or operating phase. This indicates an issue with maintaining the flame.

Common Causes

  • Insufficient gas supply or low gas pressure
  • Flue gas recirculation
  • Contamination of ionization electrode and/or flame body assembly

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Check your gas supply and ensure the gas pressure is sufficient.

  2. 2

    Inspect the flue gas system for any signs of recirculation.

  3. 3

    Check the ionization electrode and flame body assembly for contamination. Reset the boiler afterwards.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

Connection errorConnection error — Displayed on programming unitF.142F.142 — Burner in fault state due to CAN bus communication errorF.160F.160 — Burner in fault state due to CAN bus communication error
Source: Viessmann Vitodens 100-W Boiler
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