Three red blinks — High temperature detected, charging limited or disabled

What does Three (3) red blinks mean?

Three red blinks indicate that the Wall Connector has detected a high temperature. Charging may be limited or completely disabled to prevent overheating.

• Overheating of the Wall Connector.
• Incorrectly sized conductors or improper terminal torque.
• Outdated firmware.

Click steps to track your progress.

1. 1

   Check the faceplate and cable handle for excessive warmth.

2. 2

   Connect the Wall Connector to Wi-Fi to ensure it can receive the latest firmware updates.

3. 3

   If firmware does not update automatically, use the commissioning procedure to manually update.

4. 4

   Have an electrician verify that conductors are sized correctly and terminals are torqued to specification.