Six red blinks — Overvoltage or poor grid quality detected, charging disabled

What does Six (6) red blinks mean?

Six red blinks signal that the Wall Connector has detected overvoltage or poor quality from the electrical grid. Charging is disabled for safety.

• Voltage at the installation site is too high or unstable.
• Poor quality of the incoming electrical grid power.

Click steps to track your progress.

1. 1

   Connect to the Wall Connector using the commissioning process to view live voltage information.

2. 2

   If the issue persists, have an electrician remove the Wall Connector from the wirebox.

3. 3

   Have the electrician confirm expected voltage readings at the terminal block using a multimeter.

4. 4

   Record voltage readings at the terminals.