Three red flashes — Charging stopped due to high temperature

What does 3 red flashes mean?

A pattern of three red flashes means the Wall Connector has stopped charging because internal temperatures have become too high.

• Sustained high ambient temperatures
• Overheating of internal components
• Incorrectly sized conductors or improper terminal torque

Click steps to track your progress.

1. 1

   Ensure the Wall Connector is connected to Wi-Fi for the latest firmware.

2. 2

   Check the faceplate and cable handle for excessive warmth.

3. 3

   Have an electrician verify that conductors are correctly sized and terminals are torqued to specification.

4. 4

   Install the Wall Connector in an area where the ambient temperature remains below 50°C (122°F).