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No electrical contact

No electrical contact — Check battery and product connections

Stihl · AP System

What does No electrical contact mean?

The battery is not making proper electrical contact with the battery product, preventing it from operating. This could be due to dirt or misalignment.

Common Causes

  • Dirt or debris on electrical contacts
  • Battery not fully inserted
  • Battery compartment contacts are bent or damaged

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Remove the battery from the product.

  2. 2

    Carefully clean the electrical contacts on both the battery and inside the battery compartment.

  3. 3

    Ensure the battery is inserted all the way until it clicks into place.

  4. 4

    Attempt to switch on the battery product again.

Browse all codes in this manual (12)
Verified technical data. Last updated: April 2026

Related Faults

1 LED flashes green1 LED flashes green — Battery charge is too low1 LED lights up steady red1 LED steady red — Battery is too warm or too cold2 lit green LEDs2 lit green LEDs — Battery charge between 40% and 60%
Source: Stihl AP System
Open Manual (Page 8)Search more codes in this manual