SolarEdge · Inverters
The frequency of the AC power from the grid is lower than the allowed limit for your country. This can prevent the inverter from operating correctly.
Click steps to track your progress.
1. **Restart Your Inverter**: Locate the AC disconnect switch (usually near your inverter) and the DC disconnect switch (often on the inverter itself). Turn off the AC switch first, then the DC switch. Wait 5 minutes, then turn the DC switch back on, followed by the AC switch.
2. **Check Breakers**: Go to your home's main electrical panel and check for any tripped circuit breakers related to your solar system. Flip any tripped breaker completely off and then back on.
3. **Check Inverter Lights/App**: Observe the LED indicator lights on your inverter for any specific patterns or colors. If your inverter has a display, check for additional messages. Also, open your SolarEdge monitoring app for any further details or status updates.
4. **Call a Professional**: If the error doesn't clear after these steps, or if you suspect a broader power issue in your area, contact your solar installer, a qualified electrician, or your utility company.