Gateway Ping Failed — Cannot connect to router

What does 3rd bit mean?

The inverter cannot reach your router or the first network switch. This indicates a problem with the network path between the inverter and the gateway.

• Physical connection to the router/switch is faulty
• Router or switch is not functioning correctly
• Network configuration issue

Click steps to track your progress.

1. 1

   Ensure the Ethernet cable is securely connected to the inverter and the router/switch.

2. 2

   Check if the link LED on the router/switch is lit.

3. 3

   Try a different Ethernet port on the router/switch.

4. 4

   Consult your network IT administrator if the issue persists.