Balanced — Inverter disconnected or limiting output in three-phase system

What does Balanced mean?

The Sunny Boy inverter has either disconnected from the grid or is limiting its output to 6 kW (adjustable) over a 10-minute average. This occurs in a three-phase system with other Sunny Boys and an SMA Power Balancer, specifically to prevent unbalanced loads when another inverter detects a fault or grid issue.

• Another Sunny Boy in the system detected a grid fault and disconnected (PhaseGuard).
• Another Sunny Boy detected a device or grid fault and disconnected (PowerGuard, leading to output reduction by others).
• Another Sunny Boy detected a device or grid fault (FaultGuard, leading to disconnection by others after 5 min).

Click steps to track your progress.

1. 1

   Check other Sunny Boy inverters in the three-phase system for any fault messages or disconnections.

2. 2

   Your installer can check the 'PowerBalancer' operating parameter settings (PhaseGuard, PowerGuard, FaultGuard).

3. 3

   Consult your installer to ensure the system configuration is correct and address any underlying faults in the multi-inverter setup.