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System Faults icon

System Faults icon on InfoKey — Hardware fault detected

Segway · PT i2, x2

What does System Faults icon mean?

This icon indicates a hardware fault in the Powerbase or Batteries. The Segway PT cannot be used until this fault is cleared.

Common Causes

  • Fault in Powerbase
  • Fault in Batteries
  • Batteries installed incorrectly

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Power on the Segway PT.

  2. 2

    Confirm both Li-ion Batteries are installed correctly.

  3. 3

    Remove and reseat both Batteries.

  4. 4

    Plug in the Segway PT and charge overnight, verifying both Battery Charge Indicator lights are green.

Browse all codes in this manual (13)
Verified technical data. Last updated: April 2026

Related Faults

Balance Mode Error iconBalance Mode Error icon on InfoKey — Unable to enter Balance ModeFlashing or solid green Charge Indicator lightFlashing or solid green Charge Indicator light — Charging normallyInfoKey Controller Low Battery iconInfoKey Controller Low Battery icon — Replace InfoKey battery
Source: Segway PT i2, x2
Open Manual (Page 148)Search more codes in this manual