Abnormal sounds or alarm — Stop riding and diagnose

What does Abnormal sounds or alarm mean?

If your KickScooter makes unusual noises or triggers an alarm, it's a sign of a potential issue. Do not continue riding; investigate the problem.

• Loose components or fasteners.
• Damaged parts on the KickScooter.
• A system error detected by the KickScooter's internal diagnostics.

Click steps to track your progress.

1. 1

   Immediately stop riding the KickScooter.

2. 2

   Visually inspect the scooter for any obvious damage or loose parts.

3. 3

   Connect the KickScooter to the Ninebot by Segway App to check for any error codes or diagnostic messages.

4. 4

   If the issue persists or is unclear, contact your dealer or distributor for service.