Samsung · Home Automation
The Crankcase Heater (CCH) on the outdoor unit has become detached from its proper position, which can affect compressor startup in cold conditions.
Click steps to track your progress.
Power off the outdoor unit at the main breaker.
Locate the crankcase heater and securely reattach it to its designated position.
Ensure all electrical connections to the CCH are firm and undamaged.