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396

Error 396 - DC voltage sensor error of Fan2

Samsung · Home Automation

What does 396 mean?

The DC voltage sensor for Fan2 (likely an outdoor unit fan) is reporting an error, indicating a potential problem with the fan's power supply or the sensor itself.

Common Causes

  • Faulty DC voltage sensor
  • Wiring issue for Fan2
  • Problem with the fan motor's power circuit

Repair Steps & Checklist

Click steps to track your progress.

  1. 1

    Power off the outdoor unit completely.

  2. 2

    Check the wiring connections for Fan2 and its DC voltage sensor for any looseness or damage.

  3. 3

    Ensure the sensor is properly installed; if the error persists, contact a technician for sensor or circuit diagnosis.

Browse all codes in this manual (60)
Verified technical data. Last updated: April 2026

Related Faults

101Error 101 - Indoor unit communication error102Error 102 - Indoor/Outdoor unit communication error108Error 108 - Repeated address setting
Source: Samsung Home Automation
Open Manual (Page 24)Search more codes in this manual