Exclamation mark in Test Results — Item needs further inspection

What does Exclamation mark in diagnostics mean?

After running device diagnostics, an exclamation mark next to a test item indicates it requires further inspection. Tap the item to see suggested solutions.

• A specific hardware or software function is not working correctly
• Potential malfunction detected during diagnostic test

Click steps to track your progress.

1. 1

   Tap the test item with the exclamation mark.

2. 2

   Follow any on-screen instructions for solutions.

3. 3

   If the problem continues, visit a Samsung Service Center.